Author Topic: Be careful don't make the same mistake I did.  (Read 17 times)

Offline diverone

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Be careful don't make the same mistake I did.
« on: Today at 02:03:59 AM »
If you are new to using Pixel Plow please read this so you don't make the same mistake I did and yes many have made this mistake in fact PP has a page devoted to it - do not become as they put it a, 'statistic'. I signed up and paid the ten bucks then submitted a job - I uploaded the TG 4 scene with files etc. I actually thought the ten bucks was a starting point.  I wanted a single frame rendered. I started then went out for a bit, came back and bam it was at $211.00. I cancelled the order. Not a single frame rendered  - 0. If not a single frame from 0-100 was actually rendered what did I pay for? I never read about a max budget etc or frames I assumed something and paid the price for that assumption. I contacted Pixel Plow and asked if they could possibly make an exception after all I paid $211.00 without a single delivered frame - nothing. They response:

"We wish we were able to extend more leniency on these sorts of issues, but at the end of the day, we’re a business and have operating costs."

Leniency? That's what a prosecutor tells you. They also said that they weren't hiding anything from me, I never said they did. They say this because others have claimed hidden costs, etc.
« Last Edit: Today at 03:10:52 AM by diverone »