Author Topic: Terragen 3 release date and pre-purchase  (Read 40230 times)

Offline Oshyan

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Re: Terragen 3 release date and pre-purchase
« Reply #120 on: August 02, 2013, 08:28:11 PM »
It's in the Download area of your online store account. Just login and go to My Account, then under My Orders, click Downloads:
http://planetside.co.uk/component/mijoshop/account/download

- Oshyan

Offline jaf

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Re: Terragen 3 release date and pre-purchase
« Reply #121 on: August 02, 2013, 08:42:03 PM »
Ah, I see.  I was fooled by the date added (29/07/2013).  But it downloads the .05 version.
Thanks
(05Aug18) Ryzen 1800x, 960 EVO 500GB NVME-M.2 SSD, Corsair Vengeance 64GB DDR4 3200 Mem,  EVGA GeForce GTX 1080 Ti FTW3 Graphics 399.07 (30Aug18), Win 10 Pro x64, Terragen 4.2.10

Offline EoinArmstrong

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Re: Terragen 3 release date and pre-purchase
« Reply #122 on: August 03, 2013, 07:38:54 AM »
3.05.0 downloaded.... you guys are up early!  (or is it late?)

Offline BigDaz

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Re: Terragen 3 release date and pre-purchase
« Reply #123 on: August 04, 2013, 12:27:07 PM »
My orders/downloads are empty. Is that because I bought TG3 before the new store existed?

Offline Oshyan

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Re: Terragen 3 release date and pre-purchase
« Reply #124 on: August 04, 2013, 07:21:43 PM »
Yes, the previous orders have not been added to the store yet. However we will add them in the near future. In the meantime you should continue to receive update notifications through the application which you can download on the dedicated update pages.

- Oshyan

Offline BigDaz

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Re: Terragen 3 release date and pre-purchase
« Reply #125 on: August 04, 2013, 07:58:50 PM »
OK, thanks.

Offline Arnon

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Re: Terragen 3 release date and pre-purchase
« Reply #126 on: August 09, 2013, 12:58:30 PM »
Hi Oshyan,

Just got the Terragen 3 with the full load. Looks great and will try this weekend to learn all about it.

Offline reck

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Re: Terragen 3 release date and pre-purchase
« Reply #127 on: August 10, 2013, 03:10:03 PM »
Hello,

Just ordered the upgrade to TG3 and was just wondering how long it takes to process before I can download and start using it?

Thanks

Offline reck

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Re: Terragen 3 release date and pre-purchase
« Reply #128 on: August 11, 2013, 04:50:49 PM »
Can anyone else tell me how it took after they'd paid before they received their key? Everytime I've ordered software online previously i've always received the key\licence within minutes to an hour.

Offline Oshyan

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Re: Terragen 3 release date and pre-purchase
« Reply #129 on: August 11, 2013, 05:43:47 PM »
Keys are currently generated manually, though we intend to automate it in the future (it will take some custom coding to do so as we use our own key system). We try to process keys every day but we don't always work the weekends. I have some updates to the language of the store and confirmation emails that will include some mention of the processing time.

Thanks for your patience.

- Oshyan

Offline reck

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Re: Terragen 3 release date and pre-purchase
« Reply #130 on: August 11, 2013, 07:45:45 PM »
Yeah I think i'm used to the automatic systems where keys are sent out as soon as the order is received.

If it's a manual process thanks for sending it out on a Sunday Oshyan.

Offline TheBadger

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Re: Terragen 3 release date and pre-purchase
« Reply #131 on: August 14, 2013, 04:27:00 AM »
Are we closing in on final release? :)
It has been eaten.

Offline TheBadger

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Re: Terragen 3 release date and pre-purchase
« Reply #132 on: August 14, 2013, 04:40:15 AM »
Never mind. Just saw the post in the T3 page.

Congratulations to the winners of the free soft. Not me though... Poop  :'(.
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Offline icarus51

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Re: Terragen 3 release date and pre-purchase
« Reply #133 on: August 16, 2013, 01:30:42 PM »
Help,

I'm an old customer of Terragen but i don't manage to enter in the Terragen store by Login - http://planetside.co.uk/store-login.
I receive a reply of password or e.mail error. My new email is claudio.vincenzoatgmaildotcom.
How can i enter in this store? If i enter my password for Planetside this gets error. By mail i've not received nothing about this issue so far.
Thanks.

Claudio

Offline Oshyan

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Re: Terragen 3 release date and pre-purchase
« Reply #134 on: August 18, 2013, 09:06:19 PM »
This has been resolved through our support address support AT planetside.co.uk

- Oshyan

 

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