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Unable to upgrade
Unable to upgrade
Started by mindsap, August 01, 2013, 12:56:34 PM
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mindsap
Member+
Posts: 102
Ahead of the Storm
Location: PA, USA
Logged
Unable to upgrade
August 01, 2013, 12:56:34 PM
:'(Hi planetside I am having a problem purchasing upgrade to TG3 . I can't log in because I don't have the correct password, but when I request my password I never get a response. Its been three days now what's up?
Once a King always a King but once a night is enough...
Oshyan
Former Staff
Posts: 13,674
Holy snagging ducks!
Location: Outland, CA, USA
Logged
Re: Unable to upgrade
#1
August 01, 2013, 08:17:41 PM
The first email about account access issues we have is from yesterday. We're just dealing with quite a high volume of mail, so apologies for the delay. We'll get back to you shortly.
- Oshyan
mindsap
Member+
Posts: 102
Ahead of the Storm
Location: PA, USA
Logged
Re: Unable to upgrade
#2
August 02, 2013, 01:20:35 PM
Thanks Oshyan for your help, I was able to pay for and upgrade TG. Just waiting for my key.
Jim
Once a King always a King but once a night is enough...
mindsap
Member+
Posts: 102
Ahead of the Storm
Location: PA, USA
Logged
Re: Unable to upgrade
#3
August 03, 2013, 04:37:06 PM
:)I've got my key, program working great, all is right with the world. Thankyou all for your patients putting up with my inpatients.
Jim
Once a King always a King but once a night is enough...
Oshyan
Former Staff
Posts: 13,674
Holy snagging ducks!
Location: Outland, CA, USA
Logged
Re: Unable to upgrade
#4
August 03, 2013, 04:42:24 PM
Glad to hear it.
- Oshyan
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