Started by Oshyan, August 22, 2014, 05:46:04 pm
Quote from: edlo on July 11, 2016, 11:10:45 am*Update:I was contacted by support and they have managed to track the issue through their AVS provider down to what seems to be a difference in how Canadian banks report the AVS information; so as soon as I have some time I will try again changing the data and hopefully matching what the bank reports so that the payment can go through. For now it seems Canadian cards have issues going through.BTW The invoice was deleted to keep the system from retrying automatically.Thanks to the support person that handled this all the way through.So I decided to try pixelplow; signed in added my CC and failed, I contacted support and I was told that the address should be exactly the same as the account, so I went into my bank account and copied the address and name exactly as it is. No luck; so then I was told Canadian cards have issues with AVS as they say they provide this feature, yet they dont. I talked to my bank and they do offer AVS and of course I have used the card elsewhere several times without issue.Long story short, the invoice was deleted from my account and no further effort to get me up and rendering was done, and no further communication, or help from PP.You seem to be on top of things so you might be able to help further.Thanks in advance.