Terragen - annual payments?

[bobbystahr]

Thanks Oshyan, I was just thinking with MS adding features to Windows differently now (for example the recent Win 10 Anniversary Update broke a few things) whether it might become an issue. Unlikely I agree. Cheers for the reply.
Steve

Out of curiosity Steve, what got broken in Win 10 Anniversary? I've found it the friendliest OS since XP.

[SteveR]

There were quite a few issues reported I think relating to webcams, powershell and so on but nothing that has affected me or to my knowledge would likely effect an application like Terragen. I have been a Win 10 user since day 1 and like you have found it very good  indeed. My question to Oshyan was really in light of a change of how MS rolls out updates - there will not be a Win 11 so new features and so on will get evolved into the software rather than have a formal launch of Windows 11 (say) and a year long public beta test etc.

Guess I was coming from the angle that as I can't afford/justify in my usage scenario a full years maintenance every year for TG4 and I would not want to be in a position where 1 month after my maintenance expires MS rolls out an update and breaks something critical to TG4 (which I totally accept is unlikely). You can argue that might have happened if there was going to be a proper full Windows 11 update but the difference is that a full version release would probably have a 12 month long public beta test and I would know roughly when it would be out so I could choose the moment to pull the trigger on the maintenance payment accordingly.   

I think I am analysing this too much I'll stop!

[rcallicotte]

To be clear, does this maintenance idea mean we can skip one year's maintenance (or even two year's worth of maintenance) only to pick it up again at the next time we decide for the same price? Or will there be, like The Foundry, additional charges if we don't keep updated every time maintenance is due by deciding to wait a year or more?

[Matt]

To be clear, does this maintenance idea mean we can skip one year's maintenance (or even two year's worth of maintenance) only to pick it up again at the next time we decide for the same price? Or will there be, like The Foundry, additional charges if we don't keep updated every time maintenance is due by deciding to wait a year or more?

There are no penalties for waiting. You can delay buying maintenance and get it when there's an update you want. However, we can't guarantee that maintenance prices will stay the same over time. But we try to be fair.

Matt

[rcallicotte]

Okay. Thanks Matt. I don't doubt you are trying to be fair and you all work hard. On the converse side, I do not like needing to pay maintenance at The Foundry, but if I don't I end up paying more the next time I opt in and it gets expensive. I guess this is okay if I make a living with the software, but I don't. I'm guessing many here in these forums do not, which makes a good point for having a better aim to the amateurs. Or not. It's your business, though.

To be clear, does this maintenance idea mean we can skip one year's maintenance (or even two year's worth of maintenance) only to pick it up again at the next time we decide for the same price? Or will there be, like The Foundry, additional charges if we don't keep updated every time maintenance is due by deciding to wait a year or more?

There are no penalties for waiting. You can delay buying maintenance and get it when there's an update you want. However, we can't guarantee that maintenance prices will stay the same over time. But we try to be fair.

Matt