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Lost license, who to contact?

Started by Andrew March, August 07, 2011, 01:30:14 PM

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Andrew March

August 07, 2011, 01:30:14 PM
Hey guys,

A catastrophic loss of my Laptop and external HD backup means I have lost my license details for TG2, I have a new system now and want to know who I can contact to retreive my license. any help appreciated.

Thanks

Tangled-Universe

#1
August 07, 2011, 01:48:44 PM
That information shouldn't be too hard to find on the Planetside website http://www.planetside.co.uk

The e-mail address for support is:

support at planetside.co.uk

cyphyr

#2
August 07, 2011, 02:07:12 PM
I recieved my lic via email, check your old emails.
Richard
www.richardfraservfx.com
https://www.facebook.com/RichardFraserVFX/
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Ryzen 9 5950X OC@4Ghz, 64Gb (TG4 benchmark 4:13)

Andrew March

#3
August 08, 2011, 05:29:05 AM
Richard, as my first post says, loss of laptop and external hard drive backup.

Thanks

cyphyr

#4
August 08, 2011, 05:52:25 AM
Quote from: Andrew March on August 08, 2011, 05:29:05 AM
Richard, as my first post says, loss of laptop and external hard drive backup.

Thanks

Ahh, sorry I have all my emails kept online for just such eventualities.
Send a request direct to support.
:)
Richard
www.richardfraservfx.com
https://www.facebook.com/RichardFraserVFX/
/|\

Ryzen 9 5950X OC@4Ghz, 64Gb (TG4 benchmark 4:13)

Oshyan

#5
August 08, 2011, 08:01:18 PM
Took care of a license reissue today, I assume it was yours. If not, contact us at registrations AT planetside.co.uk and we'll sort it out. :)

- Oshyan

Andrew March

#6
August 27, 2011, 01:56:22 PM
Sorry I haven't got back to you yet but yes it was mine, thanks :)
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