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General => Terragen Discussion => Topic started by: bobbystahr on February 14, 2017, 01:59:55 AM

Title: BSOD while rendering
Post by: bobbystahr on February 14, 2017, 01:59:55 AM
Guess I'll be calling my tech dude tomorrow, we can't have that.
This is the report...can anyone tell what caused it from this?

Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   1033

Additional information about the problem:
  BCCode:   1a
  BCP1:   0000000000041790
  BCP2:   FFFFFA8008E293F0
  BCP3:   000000000000FFFF
  BCP4:   0000000000000000
  OS Version:   6_1_7601
  Service Pack:   1_0
  Product:   256_1

Files that help describe the problem:
  C:\Windows\Minidump\021417-13088-01.dmp
  C:\Users\User\AppData\Local\Temp\WER-18033-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
Title: Re: BSOD while rendering
Post by: archonforest on February 14, 2017, 03:15:05 AM
Download and test memory:
http://www.memtest86.com/download.htm

Per the codes you got it sounds like memory error. Not 100 percent sure of course.

Title: Re: BSOD while rendering
Post by: bobbystahr on February 14, 2017, 09:50:27 AM
Quote from: archonforest on February 14, 2017, 03:15:05 AM
Download and test memory:
http://www.memtest86.com/download.htm

Per the codes you got it sounds like memory error. Not 100 percent sure of course.

Thanks Atilla, got my tech dude coming by and hopefully he'll be bringing me my other 16G RAM stick and the mem check is what he'll most likely perform. But we did a check on it when he brought  it back to me after he worked on it at his shop. The 16 G stick was brand new at that time.


Title: Re: BSOD while rendering
Post by: archonforest on February 14, 2017, 10:02:00 AM
Cool. Hope the best for ya.
Title: Re: BSOD while rendering
Post by: DannyG on February 14, 2017, 12:46:30 PM
This is your new machine Bobby?
Title: Re: BSOD while rendering
Post by: bobbystahr on February 14, 2017, 12:55:59 PM
Quote from: Danny on February 14, 2017, 12:46:30 PM
This is your new machine Bobby?


Sigh, yeah..never managed that on the dell optiplex780
Title: Re: BSOD while rendering
Post by: bobbystahr on February 14, 2017, 03:44:01 PM
Now it's crashing but not BSODing when I texture or add clip files...tech guy better get here soon is all I'm thinking or in a day or 2 I'll have a boat anchor.....
Title: Re: BSOD while rendering
Post by: N-drju on February 15, 2017, 07:07:14 AM
This all does look like a memory problem, or maybe you need yet more RAM?

When I bought my new lappie with 8GB RAM I was also under the false impression that now I can do virtually anything I like. So I created one project with so many external, custom textured objects that the file it no longer opens. ::) Maybe you just ask too much... Happened to me. Just guessing...
Title: Re: BSOD while rendering
Post by: bobbystahr on February 16, 2017, 01:41:04 AM
Quote from: N-drju on February 15, 2017, 07:07:14 AM
This all does look like a memory problem, or maybe you need yet more RAM?

When I bought my new lappie with 8GB RAM I was also under the false impression that now I can do virtually anything I like. So I created one project with so many external, custom textured objects that the file it no longer opens. ::) Maybe you just ask too much... Happened to me. Just guessing...


eggs ackley...I budgeted for 32 G but the guy who built it said I wouldn't need more than 16G and was so stubborn about it I only ever got 16G. I've e mailed him and if he doesn't "get back to me in his own time" from the e mail, I'll phone him at suppertime.

I have found if I save and completely shut the computer down and start it up fresh, load the project it'll render normally, even after a BSOD, one of which I just had so I let the restart cycle run, shut it down, had a toke and a coffee, started again and it' s rendering nicely...so far.
If this holds true I'll be certain it's a RAM problem and really get on hs caser.
Title: Re: BSOD while rendering
Post by: N-drju on February 16, 2017, 05:04:39 AM
Quote from: bobbystahr on February 16, 2017, 01:41:04 AM
I have found if I save and completely shut the computer down and start it up fresh, load the project it'll render normally, even after a BSOD, one of which I just had so I let the restart cycle run, shut it down, had a toke and a coffee, started again and it' s rendering nicely...so far.

Still, this is not how you'd imagine the normal functionality of TG on one's system I reckon. ::)

Kind of reminds me of an old, painful problem and an apparent "solution" of compositing an image from tiny pieces of working buckets while other buckets crashed due to low memory. Then, re-running render to capture other buckets and doing it some 30 times per project. ::) It's doable, sure. But would you actually want to have it that way?

I've had this on an Apple-based, Windows partition. Luckily, Oshyan resolved the issue then, but it has been a nightmare.
Title: Re: BSOD while rendering
Post by: bobbystahr on February 18, 2017, 01:30:28 AM
Quote from: N-drju on February 16, 2017, 05:04:39 AM
Quote from: bobbystahr on February 16, 2017, 01:41:04 AM
I have found if I save and completely shut the computer down and start it up fresh, load the project it'll render normally, even after a BSOD, one of which I just had so I let the restart cycle run, shut it down, had a toke and a coffee, started again and it' s rendering nicely...so far.

Still, this is not how you'd imagine the normal functionality of TG on one's system I reckon. ::)

Kind of reminds me of an old, painful problem and an apparent "solution" of compositing an image from tiny pieces of working buckets while other buckets crashed due to low memory. Then, re-running render to capture other buckets and doing it some 30 times per project. ::) It's doable, sure. But would you actually want to have it that way?

I've had this on an Apple-based, Windows partition. Luckily, Oshyan resolved the issue then, but it has been a nightmare.


As I mentioned I have sent my tech guy an e mail and he has till Sat. suppertime at which time I'll be calling him on the telephone...very frustrating, had another couple of quits for no reason and just now another BSOD...
Title: Re: BSOD while rendering
Post by: archonforest on February 18, 2017, 01:20:33 PM
Perhaps you just take the chips out and put them back firmly again. Sometimes it can be a stupid contact problem.
Title: Re: BSOD while rendering
Post by: bobbystahr on February 18, 2017, 01:40:06 PM
Quote from: archonforest on February 18, 2017, 01:20:33 PM
Perhaps you just take the chips out and put them back firmly again. Sometimes it can be a stupid contact problem.

I don't go inside the confuser, am a user not a DIY type so in any case tech guy needs to stop by. Preferably with another 16G stick..still waiting on an email reply, he has till supper today and the phone call happens.
Title: Re: BSOD while rendering
Post by: archonforest on February 18, 2017, 02:23:12 PM
Quote from: bobbystahr on February 18, 2017, 01:40:06 PM
Quote from: archonforest on February 18, 2017, 01:20:33 PM
Perhaps you just take the chips out and put them back firmly again. Sometimes it can be a stupid contact problem.

I don't go inside the confuser, am a user not a DIY type so in any case tech guy needs to stop by. Preferably with another 16G stick..still waiting on an email reply, he has till supper today and the phone call happens.

As you wish. But it is good to learn some hardware so you can see what people try to sell you and recognize crap when it happens. Telling the truth I am not very happy with this buy you had and this guy who is not showing up...etc. Feeling u are having a bit too much problem with that rig there... :-\
Title: Re: BSOD while rendering
Post by: paq on February 18, 2017, 05:50:18 PM
Terragen is a really good hardware stress test software  8)

I have a damaged computer at home for the moment (the old computer had a strong overheat damage lately, I have lost few memory and pci slots).
While I can still use some CPU demanding softwares (Clarisse, Modo), Terragen is the only one that clearly remind me there is something with my rig :P (system freeze, blue screen, instant reboot, etc).

Not a Terragen fault, as the same scenes render fine at my office ...
Btw yes, 32 gigs is probably the bare minimum these days ...

Title: Re: BSOD while rendering
Post by: bobbystahr on February 18, 2017, 06:31:13 PM
Quote from: paq on February 18, 2017, 05:50:18 PM
Terragen is a really good hardware stress test software  8)

I have a damaged computer at home for the moment (the old computer had a strong overheat damage lately, I have lost few memory and pci slots).
While I can still use some CPU demanding softwares (Clarisse, Modo), Terragen is the only one that clearly remind me there is something with my rig :P (system freeze, blue screen, instant reboot, etc).

Not a Terragen fault, as the same scenes render fine at my office ...
Btw yes, 32 gigs is probably the bare minimum these days ...



That was my thinking when I specified what I wanted, but the machine was built by an AMD guy who had never run TG, or I think much actual working software since he went into management. Thanks for the confirmation.
Title: Re: BSOD while rendering
Post by: bobbystahr on February 18, 2017, 09:05:50 PM
Just had another BSOD and only the Buddah model was loaded, just loaded, and I was on my way to the internal network when it quit this time.
Title: Re: BSOD while rendering
Post by: Dune on February 19, 2017, 02:05:44 AM
Isn't it something with your graphics card?
Title: Re: BSOD while rendering
Post by: bobbystahr on February 19, 2017, 10:55:15 AM
Quote from: Dune on February 19, 2017, 02:05:44 AM
Isn't it something with your graphics card?

I dunno really Ulco...I posted the error message here and was told it looks like a memory issue and I tend to agree cuz on low demand on memory  projects no problem...It's a 5900 series(top of line) Radeon  vid card...most annoying, frustrating and plain maddening...
Title: Re: BSOD while rendering
Post by: archonforest on February 19, 2017, 11:48:13 AM
I would love to check this out for ya but I am a bit far away. You really got nobody else who can go there ad check? What would be the first thing is to take out all ram sticks and put some other in for a fast test. Or I can do a short write up with pictures? To check the memory is piss easy...
Title: Re: BSOD while rendering
Post by: bobbystahr on February 21, 2017, 11:14:12 AM
Quote from: archonforest on February 19, 2017, 11:48:13 AM
I would love to check this out for ya but I am a bit far away. You really got nobody else who can go there ad check? What would be the first thing is to take out all ram sticks and put some other in for a fast test. Or I can do a short write up with pictures? To check the memory is piss easy...

Got to my tech guy finally Atilla...he'll be here when he can...lives out of town as any sane person does now a daze...I'm obviously not sane enough to do that heh hehhopefull he's bringing more RAM as I'm fairly convinced that's the problem. Low usage situations work well and render fine. To the memory issue,it was a brand new 16G stick he put in and tested with all his personal tests..came out 100%...to me that says I don't have enough and if you check the benchmark page, 32 G is almost the modern minimum for TG4
Title: Re: BSOD while rendering
Post by: archonforest on February 21, 2017, 11:23:59 AM
Quote from: bobbystahr on February 21, 2017, 11:14:12 AM
Quote from: archonforest on February 19, 2017, 11:48:13 AM
I would love to check this out for ya but I am a bit far away. You really got nobody else who can go there ad check? What would be the first thing is to take out all ram sticks and put some other in for a fast test. Or I can do a short write up with pictures? To check the memory is piss easy...

Got to my tech guy finally Atilla...he'll be here when he can...lives out of town as any sane person does now a daze...I'm obviously not sane enough to do that heh hehhopefull he's bringing more RAM as I'm fairly convinced that's the problem. Low usage situations work well and render fine.

8)