Planetside Software Forums

Support => Terragen Support => Topic started by: wensk on November 20, 2023, 06:26:42 PM

Title: Can't login my account
Post by: wensk on November 20, 2023, 06:26:42 PM
Hello, I purchased Terragen 3 in Year 2015, but I can't login my account with my email, my email is Invalid now ! Need Help.
Title: Re: Can't login my account
Post by: Kevin Kipper on November 20, 2023, 09:59:49 PM
Hi wensk,

Thanks for your inquiry and for anyone is a similar situation, please feel free to contact us at support@planetside.co.uk with your information and we'll gladly help you out.

Wensk, please register for an online account at the link below then let us know your username and we can assign the 2015 purchase with your user account and email.
https://planetside.co.uk/returning-customers/

From there you'll be able to log into your account and upgrade your license.

Title: Re: Can't login my account
Post by: wensk on November 21, 2023, 08:28:42 AM
Hello, Kevin

Thank you! I have login to my account and upgrade license just now, very helpful! :D