Yes, talking about my latest trip (only time I've flown Icelandair). And of course if it was a direct flight the change of lost baggage would be much lower. The fault for the initial misplacement is actually with Frontier I think, they had a late flight (they're only in time 60% of their flights I think!!) and it was a short connecting timeframe in Denver. What I'm pissed about is how Icelandair handled it after that. I was traveling with a friend so both our bags missed the connecting flight. Fine, fair enough, understandable. I would think though that it would be on the next day's flight to us. Instead it took 2 more days. Worse still, when we did get "our" bags, my friend's bag was there, but the 2nd bag was someone else's entirely! My bag had apparently gone to Stockholm!! For no reason whatsoever. That is just gross mishandling. It then took a further 3 days to get me my bag, *and* I had to go pick it up myself at some tiny airport in the middle of nowhere, costing several hours of time out of our way. This was *not* good service from Icelandair. So yeah, disappointed in that.
But the trip was great.
Still working on pictures, but I'll get to it. So much other catch up to do in the meantime!
- Oshyan