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Support => Terragen Support => Topic started by: sjefen on January 19, 2008, 05:54:13 PM

Title: Intel vs AMD
Post by: sjefen on January 19, 2008, 05:54:13 PM
I've bought myself a new computer and I am having more troubles with Terragen now.
My old computer was a AMD and my new one is a Intel. Is there usually more problems with Terragen on Intel?

Edit: Should probably mention that the problems I am having is crashes when I try to save after a while.
Title: Re: Intel vs AMD
Post by: child@play on January 19, 2008, 07:07:36 PM
are you using the same operating system as before?
Title: Re: Intel vs AMD
Post by: old_blaggard on January 19, 2008, 07:27:26 PM
Are you using the same graphics card as before?  I've never heard of any stability issues with Terragen between x86 architectures.
Title: Re: Intel vs AMD
Post by: sjefen on January 19, 2008, 07:41:18 PM
I am using the same same operating system and the same graphics card as before. That is the only thing I didn't change.
Title: Re: Intel vs AMD
Post by: Oshyan on January 19, 2008, 10:02:21 PM
Neither Intel nor AMD should present any particular stability issues, nor should one be more reliable than the other. When the crashes occur, do you get any additional crash information such as a "module name", DLL, etc? What operating system are you using?

- Oshyan
Title: Re: Intel vs AMD
Post by: sjefen on January 20, 2008, 02:02:49 PM
I am using Windows xp Professional x32 SP2.

This is the info I get when it crashes
Title: Re: Intel vs AMD
Post by: Oshyan on January 20, 2008, 05:02:00 PM
What info do you get when you "click for more info"? Have you installed the relevant AMD/VIA/etc. Chipset drivers? This is something that AMD CPU's/motherboards require but Intel ones do not, and if you haven't installed such drivers you will definitely have problems.

- Oshyan
Title: Re: Intel vs AMD
Post by: sjefen on January 21, 2008, 03:21:58 PM
Quote from: Oshyan on January 20, 2008, 05:02:00 PM
Have you installed the relevant AMD/VIA/etc. Chipset drivers? This is something that AMD CPU's/motherboards require but Intel ones do not, and if you haven't installed such drivers you will definitely have problems.

My new computer is a Intel. So this is something I don't need.... right?

Edit: It happens everytime I try to use a image map shader and then try to save my scene.

Anyway. Here is a little more info
Title: Re: Intel vs AMD
Post by: Oshyan on January 23, 2008, 06:24:42 PM
My mistake, yes it would not be necessary to have chipset drivers for Intel.

When you are using an Image Map Shader, are you using the same image, or different ones? Are they images that have worked before? Are you using Through Camera projection? What format is the image in (bmp, tiff, etc)?

- Oshyan
Title: Re: Intel vs AMD
Post by: RArcher on January 24, 2008, 10:52:05 AM
I'm not sure if this is the same thing or not, but the scene I am working on at the moment will crash every time I forget to choose a camera when using the image map shader.  I am using a .jpg image with through camera projection.  If I don't choose a camera it will crash, if I do choose a camera it is fine.  Might be a good idea that if you don't choose a camera it should default to the "Render Camera".   Again, not sure if it is the same issue, but it was something simple that was driving me nuts for a couple hours till I realized what I had done.
Title: Re: Intel vs AMD
Post by: Oshyan on January 24, 2008, 05:07:32 PM
That's probably the same issue and it's a known problem (not having a camera when using Through Camera projection). I think the reality is that Through Camera just probably shouldn't be the default, but of course the bug should be fixed as well.

- Oshyan
Title: Re: Intel vs AMD
Post by: sjefen on January 25, 2008, 03:55:58 PM
I'm not using through camera projection. I have used different images. They have worked before and they are jpg.
Title: Re: Intel vs AMD
Post by: Oshyan on January 25, 2008, 04:03:00 PM
Then I'm at a loss to explain your issue. I can't reproduce it here and I'm not aware of anyone else experiencing anything similar. I think at this point it would make sense to examine your new system and see if there are other stability issues with other programs or benchmarks. I recommend trying Memtest86+ and Prime95 for stress testing. If both of those pass then I'd be more inclined to think it's a TG2 specific issue.

- Oshyan
Title: Re: Intel vs AMD
Post by: sjefen on January 31, 2008, 07:52:20 PM
I think I have figured out the problem.

One of my folders on the computer was named Grass & Moss. Obviously, this is the folder where my images of grass & moss lies.
I don't think Terragen 2 liked that. Cause when I renamed it to just grass it worked fine. I have not had any more problems after this.
Maybe I should just use the name Grass on my folder......eh.

I can finally use Terragen again. So I'm happy ;D
Title: Re: Intel vs AMD
Post by: Harvey Birdman on February 01, 2008, 10:52:38 AM
That sounds likely. TG doesn't like space in file/directory names.

Also watch out if you try to use special characters in node names. Stay away from underscores, slashes, etc. You see mighty weird behavior if you break that rule - inter-node connections disappear, etc. If you don't realize where the trouble is it can be VERY frustrating.
Title: Re: Intel vs AMD
Post by: sjefen on February 01, 2008, 11:33:14 AM
I know about the node names issue, but thanks anyway. I didn't think the names outside Terragen would cause any troubles.
Title: Re: Intel vs AMD
Post by: Oshyan on February 01, 2008, 10:25:00 PM
It's probably the &, not the spaces. It may be considered a "special character". TG2 will handle that stuff better in the future (unicode support). And as for its effect on TG2, although the path may not be "internal" to the program, TG2 does have to access a file *from* it and so the same rules apply. Anything TG2 has to deal with currently needs to use simple naming schemes.

- Oshyan
Title: Re: Intel vs AMD
Post by: Cyber-Angel on February 02, 2008, 06:49:19 AM
Talking of Unicode what languages other than English are planed for support, this (http://www.photius.com/rankings/languages2.html) is a list of the 50 most widely spoken languages in the world as of 1996?

Regards to you.

Cyber-Angel     
Title: Re: Intel vs AMD
Post by: Harvey Birdman on February 02, 2008, 10:15:10 AM
Quote from: Oshyan on February 01, 2008, 10:25:00 PM
It's probably the &, not the spaces. It may be considered a "special character". - Oshyan


I didn't even notice the & - my eyes skipped right over it.   :)
Title: Re: Intel vs AMD
Post by: Oshyan on February 03, 2008, 12:43:08 AM
We have no specific plans for non-English language versions of the UI at this time. Unicode support will simply make TG2 behave better on non-English systems. We will try to provide alternate language versions of the documentation however.

- Oshyan