Planetside Software Forums

Support => Terragen Support => Topic started by: AtlJimK on March 15, 2024, 09:29:42 AM

Title: Terragen Sky Crashes
Post by: AtlJimK on March 15, 2024, 09:29:42 AM
W11 Pro, I9 14900k, RTX 4080 Super. Try to start and every time it begins to load the UI then quick quits to the desktop. Any fixes? Thanks.
Title: Re: Terragen Sky Crashes
Post by: Kevin Kipper on March 15, 2024, 11:25:25 AM
Hi AtlJimK,

Thanks for your question.  Please try the following and let us know the outcome.

1. Make sure Terragen 4 is installed, licensed, and running properly on your computer.
2. Next, install Terragen Sky Early Access.  It uses the same license file as Terragen 4.
3. If the problem persists, please open a command prompt, navigate to the folder where Terragen Sky was installed, and run the program from the command line. If Terragen Sky does not run, please let us know if there is any information displayed in the command line that might provide us with information as to why Terragen Sky is unable to run.