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General => Terragen Discussion => Topic started by: bla bla 2 on July 30, 2010, 11:47:48 AM

Title: Problem with Terragen 2
Post by: bla bla 2 on July 30, 2010, 11:47:48 AM
Hi,
I have windows 7 on my computer and since yesterday Terragen 2 crashs when it starts. I uninstalled it and installed it several times but the problem stays. Have anyone an idea ?
Title: Re: Problem with Terragen 2
Post by: Henry Blewer on July 30, 2010, 11:52:20 AM
UnInstall the program again. This time run a Windows Registry Cleaner, like CCleaner (CCcleaner). This should get rid of the old registry file. Now re-install Terragen 2. It should work fine.
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on July 30, 2010, 12:00:19 PM
Ok I will try.
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on July 30, 2010, 12:23:33 PM
It doesn't work.  :-[
Title: Re: Problem with Terragen 2
Post by: Blackheart6004 on July 30, 2010, 12:46:58 PM
Does it gives you an error when it crashes?

If so, can you post a screenshot of it?
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on July 30, 2010, 01:01:30 PM
no error message just that :
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on July 30, 2010, 01:05:03 PM
again 1 image

Title: Re: Problem with Terragen 2
Post by: Henry Blewer on July 30, 2010, 01:12:51 PM
Try using the tgdcli. It may give more information.
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on July 30, 2010, 01:28:06 PM
 ..sorry double post ^^
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on July 30, 2010, 01:31:06 PM
 ;)

http://img29.imageshack.us/img29/1839/cli2.jpg
http://img690.imageshack.us/img690/6174/cli3.jpg
http://img580.imageshack.us/img580/5340/cli4.jpg
Title: Re: Problem with Terragen 2
Post by: Blackheart6004 on July 30, 2010, 02:17:46 PM
This is just a suggestion.

Have you tried Compatibility mode? It may work for your problem.

What you do is Right-click TG2 icon > Properties > Compatibility tab > Enable "Compatible with Windows XP (Service Pack 3)" > Click Ok

Now run TG2 again to see if it fixes the problem.

Title: Re: Problem with Terragen 2
Post by: bla bla 2 on July 30, 2010, 03:27:31 PM
It doesn't work neither. I think I will format... I'm going crazy !!  ::) ;D

I will see tomorrow. Thanks for your help ^^
Title: Re: Problem with Terragen 2
Post by: Hetzen on July 30, 2010, 04:35:40 PM
This maybe, (and I'm guessing), a conflict with your graphics driver. Is there anything which is working in the background that is graphics card hungry?

I have been running Windows 7 for a few months now. The only problems I have found, is when a program wants to 'hog' (read take over) the graphics driver.

A diagnostic approach, would be to identify what program was added after instillation, that caused the problem....
Title: Re: Problem with Terragen 2
Post by: dandelO on July 30, 2010, 05:17:24 PM
Try loading '-no3dpreview' from the command line as a test.
Just a thought. Formatting is a bit severe...
Title: Re: Problem with Terragen 2
Post by: Oshyan on July 31, 2010, 12:08:51 AM
Agree with dandelO, test without a 3d Preview. It appears that TG2 is loading OK for the most part, but is perhaps crashing when it actually starts to display the GUI and 3D preview, which uses your graphics card more intensively.

Did you make any changes recently to your graphics card driver or hardware? Overclocking or anything?

- Oshyan
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on July 31, 2010, 06:30:00 AM
I just have changed my graphic card :/
T2 works with the vga standard card but crashes with the radeon. I couldn't uninstall the ATI driver properly so I formated. Thanks to you guys I found what is wrong and found out a material problem ://. I will contact my cousin, he is a computer specialist.

The more important for now : I can use T2 again !!  ;D ;D
Title: Re: Problem with Terragen 2
Post by: Henry Blewer on July 31, 2010, 08:21:41 AM
Good news! What graphic card are you using? I have a Radeon 4700 series (the 4750 I think). Terragen 2 works fine.
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on August 01, 2010, 03:44:20 PM
My graphic card is Radeon HD 5850 1GB GDDR5  ;)
Title: Re: Problem with Terragen 2
Post by: Henry Blewer on August 01, 2010, 03:55:43 PM
Nice. Try sending AMD/ATI an email that details the problem you are having. They update the drivers often; they may not be aware that this is a problem. AMD has been responsive with issues I have brought to their attention in the past.
Title: Re: Problem with Terragen 2
Post by: bla bla 2 on August 01, 2010, 04:18:42 PM
Ok. First I will solve my material problem, and if I still have a problem I will do what you say. ^^