I seem to have run into a bit of a problem. I bought Terragen several years ago. I recently purchased a new computer because the old one finally broke down. I was not able to save the hard disk. The problem I am having is that now I can not find the old serial key for the program I thought I had put it on cd but I guess I never did it, now the old hard disk is not working at all. I dont even remember what email I used when I purchased the program. Is there anything that can be done aside from buying it again? Don't really have an extra 100 dollars to spend right now lol... not many of us do it seems. Again any help would be great!
-Joshua Harvey
i guess i can assume nothing can be done... great customer support here! :(
Quote from: harv01 on March 02, 2011, 12:16:01 PM
i guess i can assume nothing can be done... great customer support here! :(
Harv01 , mostly you get the same day an answer but since a couple of days i didn't see anyone from Planetside here.
You will get an answer for sure . Did you tried these " registrations@planetside " or " support@planetside " ?
Hi Joshua,
Sorry, I haven't been looking at this part of the forums for a few days.
Send a message to registrations@planetside.co.uk asking for a new key file and giving the name and email address you registered with.
Regards,
Jo
thanks guys, I can send a list of email addresses I could have possibly used... the issue is I have no idea what one I used :( Sorry about the above comment as well, just a bit frustrated! hehe
Sorry for the late response, I was moving this past weekend. I've just seen your email in the registrations box and responded.
- Oshyan