Print Page - Lost license, who to contact?

Title: Lost license, who to contact?
Post by: Andrew March on August 07, 2011, 01:30:14 PM

Hey guys,

A catastrophic loss of my Laptop and external HD backup means I have lost my license details for TG2, I have a new system now and want to know who I can contact to retreive my license. any help appreciated.

Thanks

Title: Re: Lost license, who to contact?
Post by: Tangled-Universe on August 07, 2011, 01:48:44 PM

That information shouldn't be too hard to find on the Planetside website http://www.planetside.co.uk (http://www.planetside.co.uk)

The e-mail address for support is:

support at planetside.co.uk

Title: Re: Lost license, who to contact?
Post by: cyphyr on August 07, 2011, 02:07:12 PM

I recieved my lic via email, check your old emails.
Richard

Title: Re: Lost license, who to contact?
Post by: Andrew March on August 08, 2011, 05:29:05 AM

Richard, as my first post says, loss of laptop and external hard drive backup.

Thanks

Title: Re: Lost license, who to contact?
Post by: cyphyr on August 08, 2011, 05:52:25 AM

Quote from: Andrew March on August 08, 2011, 05:29:05 AM
Richard, as my first post says, loss of laptop and external hard drive backup.

Thanks

Ahh, sorry I have all my emails kept online for just such eventualities.
Send a request direct to support.
:)
Richard

Title: Re: Lost license, who to contact?
Post by: Oshyan on August 08, 2011, 08:01:18 PM

Took care of a license reissue today, I assume it was yours. If not, contact us at registrations AT planetside.co.uk and we'll sort it out. :)

- Oshyan

Title: Re: Lost license, who to contact?
Post by: Andrew March on August 27, 2011, 01:56:22 PM

Sorry I haven't got back to you yet but yes it was mine, thanks :)

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General => Terragen Discussion => Topic started by: Andrew March on August 07, 2011, 01:30:14 PM