Planetside Software Forums

General => Terragen Discussion => Topic started by: Jgone on November 29, 2013, 03:50:09 AM

Title: How long this payment processing often takes ?
Post by: Jgone on November 29, 2013, 03:50:09 AM
Yes, i am really anxious to get my hands to terragen 3 which i purchased soon around 24 hours ago. Now that it's gonna be a weekend i finally have a lot of time to put my mind to it.

Help a man in pain, i can't get my mind off from this :).
Title: Re: How long this payment processing often takes ?
Post by: PabloMack on November 29, 2013, 09:15:13 PM
Payment happens very quickly. But PS manually processes your order so it depends on PS staff to acknowlege your purchase and make the software ready to download from your login account. I don't know if anyone is likely to do this on the weekend.
Title: Re: How long this payment processing often takes ?
Post by: Oshyan on December 02, 2013, 04:55:53 PM
US holidays are observed by 2/3s of the Planetside staff (Matt and I), and Jo doesn't generally process orders. This order happened to fall on Thanksgiving, so it had a little additional delay, but was still handled within the 48hrs we quote. Let us know if you still haven't received your license.

- Oshyan