Planetside Software Forums

Support => Terragen Support => Topic started by: j meyer on December 10, 2014, 12:27:48 PM

Title: TG3 uninstall doesn't work
Post by: j meyer on December 10, 2014, 12:27:48 PM
So I wanted to uninstall TG3.1 as usual before installing the new
version.But,alas,after starting the uninstall process a window opens
and tells me the system administrator has issued some guidelines and
that I had not the required rights to proceed.
Which is nonsense,because there is just one administrator account and
that's mine and I didn't set up any guidelines at all.
What to do now?
Title: Re: TG3 uninstall doesn't work
Post by: archonforest on December 10, 2014, 04:14:18 PM
U can try delete the folder manually under Prg Files...
or try to uninstall it in safe mode. Like restart win i safe mode.

I would also try to simply install the new version...
Title: Re: TG3 uninstall doesn't work
Post by: Oshyan on December 11, 2014, 02:02:58 AM
It's not a requirement to uninstall before installing the update, but we do recommend it. Unfortunately I don't know why that error is coming up, it sounds like a more general thing and not TG-specific. Have you looked around for possible causes of that error?

- Oshyan
Title: Re: TG3 uninstall doesn't work
Post by: Kadri on December 11, 2014, 10:07:42 AM

I always install in another folder without uninstalling the old ones for further use if i need the old versions.
The biggest problem in the past i had was that by trying to open directly from TGD files that they opened from the old version.
And i have now no problem at all.
Depends on you of course.
Title: Re: TG3 uninstall doesn't work
Post by: j meyer on December 11, 2014, 11:16:19 AM
Tried it again today and it worked without any problems
just like usual.
I have absolutely no idea as to what was causing the problems
yesterday.Tried it a few times even logged out and logged in again,
no success.Never had that before.I blame it on Vista.

Thanks guys. :)
Title: Re: TG3 uninstall doesn't work
Post by: archonforest on December 11, 2014, 11:21:35 AM
VISTAAaaaa?? :o :o :o
burn it burn it burn it.... :D