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Title: License Key Name Blank
Post by: penboack on December 30, 2016, 08:45:14 AM

I just upgraded to TG4.
I have installed the Key file and the application is unlocked, but when I start the application the "Licensed to" field is blank.

I was wondering why the "Licensed to" field isn't displaying my name.

Title: Re: License Key Name Blank
Post by: penboack on December 30, 2016, 09:01:27 AM

Solved my own issue, the "First Name" and "Last Name" fields in my account were blank.
I populated the fields, generated a new key and installed it.
The splash screen now shows my name in the "Licensed to" field.

Title: Re: License Key Name Blank
Post by: Oshyan on January 02, 2017, 01:16:14 AM

Glad you were able to solve it easily. Indeed the account info now needs to be fully completed for all to work properly. In some cases older imported accounts do not have full info.

- Oshyan

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General => Terragen Discussion => Topic started by: penboack on December 30, 2016, 08:45:14 AM