Planetside Software Forums

General => Open Discussion => Topic started by: D.A. Bentley (SuddenPlanet) on March 05, 2021, 04:09:08 PM

Title: SPAM posts are getting so frequent now
Post by: D.A. Bentley (SuddenPlanet) on March 05, 2021, 04:09:08 PM
I wish we could Flag SPAM posts on the Forum.  I would volunteer to be a Spam Moderator if there was such a feature.

Derek
Title: Re: SPAM posts are getting so frequent now
Post by: Kadri on March 05, 2021, 04:20:14 PM
Do you mean anything different then the "Report to moderator" option on the lower right  side of the posts?
Title: Re: SPAM posts are getting so frequent now
Post by: D.A. Bentley (SuddenPlanet) on March 05, 2021, 04:29:35 PM
Oh, wow!  I never saw that link before.  So if we click that does someone actually sift through the Spam and delete them?
Title: Re: SPAM posts are getting so frequent now
Post by: Kadri on March 05, 2021, 04:36:52 PM
Yes. I always do this. When i am around here.
Title: Re: SPAM posts are getting so frequent now
Post by: WAS on March 05, 2021, 06:22:18 PM
Yep, that all goes to the moderator portal. Uhm, but still. It's so frequent and constant. And some sits around for over 24/hrs, and in some cases indexed and you have to manually request their removal or wait for the pages listing to expire (even if the spider can't reach that message/post/page it will remain in a listing as a 404/500 doesn't necessarily mean it isn't there).

I still think users with X posts should be able to just delete these posts, at least for now. It's a small community and most well known, and those with those high post counts and activity can often see the posts soon after they're posted.

Another simple way is to simply apply a new user group to new members under like 20 posts or something and simply approve their posts. That way they aren't posted, and in the moderator center for approval, and can easily be reviewed for SPAM before being public, and since the spam accounts are always new accounts which post once, or numerous times, should catch them, and often new real members don't post much either so they're either going to be quickly out of this approval group based on post count or not be much worry as they post for help once or twice and disappear.
Title: Re: SPAM posts are getting so frequent now
Post by: Dune on March 06, 2021, 01:34:07 AM
Both good ideas. I'm quite often around, and report like hell. The last point you make is a good one I think. Maybe more work than simply removing an account, but less annoying?
Title: Re: SPAM posts are getting so frequent now
Post by: KlausK on March 07, 2021, 06:40:09 AM
I am here at least once a day, so I SEE EVERYTHING :o :o :o 8)
CHeers, Klaus
Title: Re: SPAM posts are getting so frequent now
Post by: Hannes on March 09, 2021, 10:08:27 AM
Holy cow, this is so annoying! Actually the spammers are answering other spammers' spam! >:(
Title: Re: SPAM posts are getting so frequent now
Post by: masonspappy on March 10, 2021, 11:32:48 PM
Quote from: WAS on March 05, 2021, 06:22:18 PMAnother simple way is to simply apply a new user group to new members under like 20 posts or something and simply approve their posts. That way they aren't posted, and in the moderator center for approval, and can easily be reviewed for SPAM before being public, and since the spam accounts are always new accounts which post once, or numerous times, should catch them,
That's a good idea.  Sometimes the spam here does get to be a bit much.
Title: Re: SPAM posts are getting so frequent now
Post by: Hannes on March 11, 2021, 07:58:38 AM
Agree. This user group thing would be a good idea.
Title: Re: SPAM posts are getting so frequent now
Post by: crisb on March 26, 2021, 01:03:06 PM
Hey guys,

I'm Cris, and I'll be working on trying to iron out things like Spam along with a bunch of other stuff.

These ideas are good. The option for people that have less than 10 posts to be 'held for review', and the option of users with a high amount of posts being able to delete. Obviously implementing some of these things are restricted by the forum software itself.
I'll be looking into it.

I had suggested to try another re-captcha system, but apparently there were issues with that.

However, I've been gradually ramping up on things like this to allow the team to concentrate on coding and y'know - Terragen. :)

cheers, and a happy Friday to all !

crisb.
Title: Re: SPAM posts are getting so frequent now
Post by: WAS on March 26, 2021, 01:53:41 PM
I tried all the captcha systems that looked competent at NWDA, and none of the "easy" access ones worked. The only one that actually prevents spam is the physical "I'm not a Robot" checkbox from Google, and that is annoying, as sometimes it'll make me go through lengthy procedures to verify cause I'm usually behind a VPN.

SMF can do user groups and verified posting (for users under a post count; basically just all users under 10 posts are part of the new members or whatever group, and that group has posting approval enabled), but as far as post limits and mod abilities, that would require modifying the code, or maybe a plugin for it, but I doubt it. SMF seems to be dying out. The latest versions have very little plugins beyond the absolutely needed ones.
Title: Re: SPAM posts are getting so frequent now
Post by: WAS on March 26, 2021, 01:55:32 PM
PS Nice to meet you, Cris! Welcome to the staff (though I'm not sure if this is recent or not and you've just been lurking around behind the scenes).
Title: Re: SPAM posts are getting so frequent now
Post by: Dune on March 27, 2021, 02:53:22 AM
Yes, good to see another (new) member of staff here. Welcome!

Having new 'users' approved before they can hit the site with spam may be a hassle and problematic too, as a spammer can just apply, get approven (why not?), and spam along. A little more work, but still possible. But it might deter a lot of them.
I actually don't know if bots can spam, or would they be real people? Well, people :P
Title: Re: SPAM posts are getting so frequent now
Post by: crisb on March 31, 2021, 02:03:12 PM
Quote from: WAS on March 26, 2021, 01:55:32 PMPS Nice to meet you, Cris! Welcome to the staff (though I'm not sure if this is recent or not and you've just been lurking around behind the scenes).
Hi ! :) I've been lurking for a few weeks now whilst we've been ramping up on other things. I'll be move visible moving forward. We are trying to push many things forward at once, the tutorials and new videos are one part. Good things are coming ! It's really wonderful seeing this vibrant community that understands TG so well, and also understands how much work it is to keep pushing forward. Dealing with spam is such a low energy sink hole, so we're up for any suggestions on how to deal with it. 
Thanks all !

crisb.
Title: Re: SPAM posts are getting so frequent now
Post by: WAS on March 31, 2021, 02:35:22 PM
Quote from: Dune on March 27, 2021, 02:53:22 AMHaving new 'users' approved before they can hit the site with spam may be a hassle and problematic too, as a spammer can just apply, get approven (why not?), and spam along. A little more work, but still possible. But it might deter a lot of them.
I actually don't know if bots can spam, or would they be real people? Well, people
I don't know if you're replying to me, but that's not how it works. Users under X post would be in a "New Users" or "Welcoming" group. Anything they post will be up for approval. If those posts aren't approved, their post count doesn't go up, and they never leave that group, and nothing they post goes public.

All these posts-for-approval show up in the moderation center to be easily seen and reviewed, by moderators. Privately.

If they're an actual user, and their post isn't copypasta from the forum, or nonsense, their post would be approved, going public, and counting towards their post count to later become a full-fledged user without the suspicion of spam. Naturally, it should be up to the moderation staff to take care of these things, and get them down as quick as possible, or have posts approved like in many facebook groups and forums these days. The latter is always the best as you don't expose your users, and guests to malware, phishing, etc, that could harm them, and harm the reputation of your website with rating services and antivirus services.

Quote from: crisb on March 31, 2021, 02:03:12 PM
Quote from: WAS on March 26, 2021, 01:55:32 PMPS Nice to meet you, Cris! Welcome to the staff (though I'm not sure if this is recent or not and you've just been lurking around behind the scenes).
Hi ! :) I've been lurking for a few weeks now whilst we've been ramping up on other things. I'll be move visible moving forward. We are trying to push many things forward at once, the tutorials and new videos are one part. Good things are coming ! It's really wonderful seeing this vibrant community that understands TG so well, and also understands how much work it is to keep pushing forward. Dealing with spam is such a low energy sink hole, so we're up for any suggestions on how to deal with it.
Thanks all !

crisb.

Yeah, it sounds like a whole new gearbox was installed over there at Planetside. Things are looking nice with the website.
Title: Re: SPAM posts are getting so frequent now
Post by: Dune on April 01, 2021, 02:44:33 AM
I see. I thought a new user would have to apply for 'membership' at staff/moderator first, but the method you described seems more logical. I'm not into that sorta thing at all.
Title: Re: SPAM posts are getting so frequent now
Post by: N-drju on April 16, 2021, 05:04:55 AM
The recent attack on the "Terragen Discussion" section has been way too much really.

I'd be happy to aid in clearing that mess if I only had privileges to do so. If there is no landlord on the premises, what difference does it make to leave the housekeeping to the tenants so to say?

I have an impression that the forum has been, sadly, forsaken by the Owner. Let us do the maintenance then.

Anyone wants to join Freemasons? ::) My god...
Title: Re: SPAM posts are getting so frequent now
Post by: WAS on April 16, 2021, 03:25:21 PM
Sorry, I just got my 5G brain implant installed, and my penis enlargement arrived today. Little behind...

But seriously...
Title: Re: SPAM posts are getting so frequent now
Post by: N-drju on April 19, 2021, 04:18:28 AM
Ok, @crisb, @Matt I'm outta here until you fix the SPAM.
Title: Re: SPAM posts are getting so frequent now
Post by: WAS on April 23, 2021, 10:10:48 PM
Seems safe browsing organizations are starting to take notice too. ADMINUSLabs which is a cyber-threat research and intelligence firm flagged the site for Malware links.

https://www.virustotal.com/gui/url/d965686b4c876873ae4f860ac779fa929e3a650545c462ce0917f8b472fd7b41/detection
https://www.virustotal.com/gui/url/34a6047f2c90d3e41839795fbfbdb0ce62d7a15d19e6af23d5d881e9b7e5f1b7/detection
Title: Re: SPAM posts are getting so frequent now
Post by: raymoh on April 24, 2021, 01:13:46 AM
BTW: @Matt hasn't been heard from in this forum for a long time....
What's going on? Can it be that @N-drju is right: This forum is hardly maintained anymore.
Or is @Matt and his staff busy elsewhere?
Title: Re: SPAM posts are getting so frequent now
Post by: WAS on April 24, 2021, 01:20:19 AM
Quote from: raymoh on April 24, 2021, 01:13:46 AMOr is @Matt and his staff busy elsewhere?

I think this. There are big changes going on with the release of the tutorials, and I think some stuff going on with assets for new releases of Terragen, plus the whole new iterations of Terragen plus Terragen 5 I have a suspicion is also being worked on as it should be on the horizon with how things have gone up to V4. Plus there is the new Terrain canvas tool as well. I think Matt is very busy, if not maybe even overwhelmed. Last thing he needs really is us getting mad cause at him or Terragen cause of some forum spam, though I think there are some simple steps to fix this once in for off, if he or someone with access could get on.
Title: Re: SPAM posts are getting so frequent now
Post by: N-drju on April 24, 2021, 06:12:16 AM
I'll be rather brutal now, but I paid some hard-earned money to get Matt's software.

As his customer, I have all the right to be dissatisfied with the service, or lack thereof, that he provides. This includes my support requests (none of which have been tended to by the Staff themselves) as well as this forum's state.

Of course I mean the latest support stuff.
Title: Re: SPAM posts are getting so frequent now
Post by: crisb on April 29, 2021, 03:13:09 PM
Hello guys,

Thank you all for your patience and input. We are working hard behind the scenes on lots of things, and some things do fall through the cracks.
We have been looking at the various ways on how we can improve things, and are always happy that the community wants to help also.

So, we'll be making changes as soon as possible, however this kind of forum platform is older, and so we are also considering transferring things to keep everyones posts etc, but be functioning under a platform that doesn't need so much work to keep spammers at bay.

Whilst I've been going in and removing people and posts, I've clearly been missing large swaths of spam, and I'll totally take the blame for that.

I'll totally say this is something we can and should do better, but in the best case, we should have a platform that doesn't need so much maintenance.

Please bear with us, we hear you, and we're aiming to do better.

thanks for your patience,

crisb.
Title: Re: SPAM posts are getting so frequent now
Post by: WAS on April 30, 2021, 04:28:43 AM
Quote from: crisb on April 29, 2021, 03:13:09 PMwe should have a platform that doesn't need so much maintenance.

I really think some nice frameworks out there with good security would be a great pick. I'm not really suggesting build one as that's quite the task, but maybe something built on one. I've suggested HumHub before, it's built on the Yii2 Framework which is powerful, and secure.

Have a look and maybe bring it up in a chat

https://www.yiiframework.com/

https://www.humhub.com/en

HumHub is modern enough, without being over the top in needless features (unless you want them). I did extensive development for it in the past and helped the community get started and it's evolved a lot. Some of the enterprise iterations I've seen in use are pretty impressive.

Discourse has been mentioned before, which I do find pretty nice, but I feel it lacks some modern features everyone is used to, and in fact devolves into older bulletin board style posting which most users are deliberately shying away from as boring or what not. So there is the one side where it is right to the point, and the other side where it looks cheap / basic presentation (reminds me of the 90s) / and unappealing to some.

There is also a issue with the very problem we are trying to avoid... and that's spam. In fact they are using similar tactics as here with post editing and such, and this is pretty amazing considering it used to be praised for it's sandboxing and security. But with popularity comes easily obtainable scripting.