Print Page - log file? :Render crash

Title: log file? :Render crash
Post by: monks on November 03, 2008, 05:25:37 PM

Is there a log file that we can send to support after crashes? I just had my first one for some time...and I'd like to know for future reference.
I got an unexpected error when rendering an object on a quad:
detail = 6
anti aliasing = 5
GI sample qual = 4

monks

Title: Re: log file? :Render crash
Post by: jo on November 03, 2008, 08:55:31 PM

Hi monks,

Are you using the Mac version or the Windows version?

Regards,

Jo

Title: Re: log file? :Render crash
Post by: monks on November 04, 2008, 06:08:36 AM

Hi Jo, Windows.

monks

Title: Re: log file? :Render crash
Post by: Oshyan on November 05, 2008, 02:12:06 AM

Detail *6*??? Or 0.6? If it was 6, turn it down! Seldom a need for anything above 1, and certainly never above 2.

But no, an automatic log file is not created by TG2. Windows usually creates one though. Most of the helpful information can be found by clicking 'more info' (or similar) on the error message when it comes up.

- Oshyan

Title: Re: log file? :Render crash
Post by: monks on November 05, 2008, 05:03:55 AM

hahaha! Well that's very useful to know. I thought I'd try screaming at TG "'HEY GIVE ME A ******** IMAGE OF THE WEEK!!"....shame it ain't that simple.

monks

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Support => Terragen Support => Topic started by: monks on November 03, 2008, 05:25:37 PM