Planetside Software Forums

General => Terragen Discussion => Topic started by: buzzzzz1 on May 03, 2009, 02:04:09 PM

Title: Annoying Counter Errors in Populations
Post by: buzzzzz1 on May 03, 2009, 02:04:09 PM
Is anyone else getting these annoying population counter errors as constantly as I am?  Or has this already been discussed and is there a solution or a fix coming out?  What happened to the Alpha Testers? Are they still testing?  I can't believe that planetside released what's supposed to be a Final release with all these problems I've seen mentioned here. And on top of that all the Bull Shit that we were fed by Xfrog.  It's just a bit much!   Grrrrrrrrrrr
Title: Re: Annoying Counter Errors in Populations
Post by: dandelO on May 03, 2009, 02:13:47 PM
I do.

The thing is, though, I seem to get them only during low detail test renders. For example, I have a scene with 2 populations - one grass, one trees. Test renders above 0.3 detail give no errors, below this(at 0.1 or so for simple testing and placement purposes) throws out an error of something like: Counter error in populator/pop grass clump
The render always looks fine, even with the error, no missing patches of grass in view.

This is with built in TG grass object, I've only seen it with this though, never an imported object.
Title: Re: Annoying Counter Errors in Populations
Post by: buzzzzz1 on May 03, 2009, 02:20:58 PM
It doesn't seem to matter what the quality or the size of the render for me. I'm working on a scene with 6 imported populations and 8 single imported objects. Task manager is showing 854 MB of mem usage and 1604 MB VM size. So I don't think it's a memory problem because I'm running XP64bit with 8 Gig of Ram. 
Title: Re: Annoying Counter Errors in Populations
Post by: neuspadrin on May 03, 2009, 02:42:41 PM
I've noticed this since full release.  Don't really remember it from before.
Title: Re: Annoying Counter Errors in Populations
Post by: Jack on May 03, 2009, 02:56:28 PM
i get this 2 i have a scene that I am not able to render because of it
Title: Re: Annoying Counter Errors in Populations
Post by: Tangled-Universe on May 03, 2009, 03:41:45 PM
I have this virtually always and it is nothing to really worry about, though it is annoying.
It is part of a warning system that it encountered an error, but it will not affect the final render.

Martin
Title: Re: Annoying Counter Errors in Populations
Post by: rcallicotte on May 03, 2009, 06:46:47 PM
Martin is right.  I remember Oshyan mentioning this is only a warning.  Not sure if it's related to the bigger BLACK BOX errors or not.
Title: Re: Annoying Counter Errors in Populations
Post by: Tangled-Universe on May 03, 2009, 06:54:13 PM
Quote from: calico on May 03, 2009, 06:46:47 PM
Martin is right.  I remember Oshyan mentioning this is only a warning.  Not sure if it's related to the bigger BLACK BOX errors or not.

No, those errors were introduced in the most recent versions and are probably related to some memory-management problems. Reducing cache-size often solves the problem.
The counter errors are from versions starting around ~september last year (remember my brand new day image couldn't benefit then from the later fixes).
Title: Re: Annoying Counter Errors in Populations
Post by: FrankB on May 03, 2009, 07:02:06 PM
Quote from: buzzzzz1 on May 03, 2009, 02:04:09 PM
Is anyone else getting these annoying population counter errors as constantly as I am?  Or has this already been discussed and is there a solution or a fix coming out?  What happened to the Alpha Testers? Are they still testing?  I can't believe that planetside released what's supposed to be a Final release with all these problems I've seen mentioned here. And on top of that all the Bull Shit that we were fed by Xfrog.  It's just a bit much!   Grrrrrrrrrrr

Hey Jay, we don't have our Mr. Nice Guys shoes on today, do we? :D

Those counter errors are knows to PS , of course. Because they usually don't make any troubles, they're probably not very high on the to do list - which as you know - is being dealt with sort of sequentially, because there's only one programmer of the renderer. ;)

I believe I do see a pattern that is related to certain objects. Not that I have done any scientific research on it, but I have this mostly with (very many) single grass objects. But that's all guesswork, I can't really put my finger on it.

Cheers;
Frank
Title: Re: Annoying Counter Errors in Populations
Post by: buzzzzz1 on May 03, 2009, 11:20:11 PM
Sorry, I haven't been to my anger management classes lately nor have I had my Bran Muffin today.  ;D
Title: Re: Annoying Counter Errors in Populations
Post by: Oshyan on May 04, 2009, 12:57:29 AM
As Frank mentioned, we're aware of these problems, and they've been around for quite some time. There seems to be a tendency to blame the final release(s) for errors now occurring, as if they were freshly introduced, but as far as render-specific problems go, I've yet to see anything that is really new to these last few releases. This is probably because the renderer has not undergone many major changes since the beta release.

In any case as several others have said, the counter errors usually do not affect the final image, so you don't generally need to worry about them. The counter errors are quite honestly a bit elusive and difficult to track to their source, but they're definitely something we're working on. Fortunately they tend not to have a noticeable negative effect.

- Oshyan
Title: Re: Annoying Counter Errors in Populations
Post by: Tangled-Universe on May 04, 2009, 03:55:38 AM
Quote from: FrankB on May 03, 2009, 07:02:06 PM

...

I believe I do see a pattern that is related to certain objects. Not that I have done any scientific research on it, but I have this mostly with (very many) single grass objects. But that's all guesswork, I can't really put my finger on it.

Cheers;
Frank

Is that because you primarily use grass objects over trees? In my experience it doesn't matter which kind of model or the amount of instances.
In my jungle-image I had 1 million grass instances and they gave no counter errors, but the "couple of" (50k) oaks I had gave countless errors.
In my experience it is pretty random / unpredictable.

Martin
Title: Re: Annoying Counter Errors in Populations
Post by: buzzzzz1 on May 04, 2009, 09:03:26 AM
Quote from: Oshyan on May 04, 2009, 12:57:29 AM
As Frank mentioned, we're aware of these problems, and they've been around for quite some time. There seems to be a tendency to blame the final release(s) for errors now occurring, as if they were freshly introduced, but as far as render-specific problems go, I've yet to see anything that is really new to these last few releases. This is probably because the renderer has not undergone many major changes since the beta release.

In any case as several others have said, the counter errors usually do not affect the final image, so you don't generally need to worry about them. The counter errors are quite honestly a bit elusive and difficult to track to their source, but they're definitely something we're working on. Fortunately they tend not to have a noticeable negative effect.

- Oshyan

OK?, I guess I'll never understand how you can release something and call it a Final Release with known issues. Perhaps someone can educate me in software terms.

Thanks for all the replies,
Title: Re: Annoying Counter Errors in Populations
Post by: Oshyan on May 04, 2009, 11:00:16 PM
Virtually every software release in history has had "known issues". In the software industry "perfection" is all but unattainable. The best a developer can hope to do is eliminate the majority of issues that regular users encounter. But inevitably there will be those problems that even 1 user encounters. That's a best-case scenario, most of the time, even with large professional software publishers, there are many known issues in every release, and even more that are *not* known. Look around at forums for 3DS Max, Maya, Mudbox, Vue, etc. and you'll see plenty of similar issue-related discussion.

- Oshyan
Title: Re: Annoying Counter Errors in Populations
Post by: Walli on May 05, 2009, 11:17:30 AM
Quote from: buzzzzz1 on May 04, 2009, 09:03:26 AM
OK?, I guess I'll never understand how you can release something and call it a Final Release with known issues.
For sure I am not able to educate you ;-)
But I am 150% sure that NONE of your applications that you have installed comes without issues. If you haven“t had issues, then this usually means that you simply were more lucky then other users ;-)
Title: Re: Annoying Counter Errors in Populations
Post by: rcallicotte on May 05, 2009, 01:18:59 PM
While we're on the subject of program bugs and such, I'd like for everyone to remember your experience with Half-Life and Quake, when these were released in final form.  Nary a bug and the updates were usually add-ons.  This is what it's all about.
Title: Re: Annoying Counter Errors in Populations
Post by: jaf on May 21, 2009, 01:39:25 PM
Just curious though....

Someone had to program the counter error message.  Maybe they could give a very brief explanation of what it means?

Messages like "out of memory: or "couldn't locate image xxx" are pretty much understood.  Maybe this is a simple debug message that wasn't removed?  :)
Title: Re: Annoying Counter Errors in Populations
Post by: jo on May 21, 2009, 07:25:35 PM
Hi,

It is essentially a debug message and is there for our ( developers ) benefit. It points to an issue in the Populator that Matt was trying to track down. It was left in basically because it was useful to know how often etc. this was a problem and also whether it makes any difference to final renders. Most of the time it doesn't and the message can be ignored.

It is a warning message rather than an error. We do have two levels of messages. Errors with the red icon are for things which have gone wrong. The warnings with the yellow icon means something might not be quite right or is a message to let you know you might want to change something, but it's probably not a big deal.

Of course it obviously has caused people some consternation and as TG2 has reached a wider audience we can't reassure everyone it isn't really a problem. It is still handy for us to know it's happening and if there are any problems with populations as a result, and of course with any luck Matt will be able to track down the root issue at some point. That it hasn't been possible so far shows what a hard thing it has been to pin down.

Regards,

Jo
Title: Re: Annoying Counter Errors in Populations
Post by: jaf on May 21, 2009, 11:28:12 PM
Thank you Jo.

Something I noticed as I was adding population objects today, I wasn't getting the counter error at first, but it seemed the more I save my scene and restarted, the more errors showed up (on the same objects that didn't get errors earlier.)

Pure guess work here, but it may have something to do with the object collision code (I'm assuming there's code to prevent that?)
Title: Re: Annoying Counter Errors in Populations
Post by: Oshyan on May 23, 2009, 07:18:54 PM
There is no object collision detection currently.

- Oshyan