Planetside Software Forums

Support => Terragen Support => Topic started by: masakami on January 29, 2010, 08:44:16 AM

Title: I cant start because of Warnig, Unable to find a valid license key‏
Post by: masakami on January 29, 2010, 08:44:16 AM
I bought terragen2 with XfrogPlants.
But I cant start because of warning popup.
And a key file seem not to be sent by e-mail (or I deleted accidently...)

Is it possible to send a new license key?

/////

Thanks Kadri.
I'm afraid because I sent e-mail one week ago, and no reply :'(
Title: Re: I cant start because of Warnig, Unable to find a valid license key‏
Post by: Kadri on January 29, 2010, 09:27:12 AM
Masakami i don't know the system Planetside use but it would maybe  better that you don't write order numbers and such here in the public place.
Email them or  PM them here in private with this order details . I mean it for your safety . Maybe it isn't critical but...  :)

Cheers.

Kadri.
Title: Re: I cant start because of Warnig, Unable to find a valid license key‏
Post by: Oshyan on January 31, 2010, 04:31:31 AM
Hi Masakami, it's odd that you haven't received a reply to your email. Which address did you send it to?

- Oshyan
Title: Re: I cant start because of Warnig, Unable to find a valid license key‏
Post by: masakami on January 31, 2010, 11:05:10 AM
I sent e-mail to     registrations@planetside.co.uk at 1/22.
And I sent another mail from Contact Forum.

I checked my web mail, but nothing.
For confirmation , they are my mail address.(maybe hotmail is invalid?

////////

Thank you quick support!
I could start! :D