Planetside Software Forums

Support => Terragen Support => Topic started by: paulreitz on February 14, 2012, 01:47:48 PM

Title: Can't Purchase License
Post by: paulreitz on February 14, 2012, 01:47:48 PM
I attempted to purchase license this morning, but after going through the whole process it seems my card was denied. So I called the bank, and they said they haven't denied any payments, and can see no reason why they would deny the payment. They assure me that they see enough funds in my account (which I already knew), and that there is nothing wrong with my card. Yet, again, when I try it comes back telling me my card was denied. I even went through very carefully to make sure all the information was entered correctly, but still no go. I would really love to use this software, how can I get a license?
Title: Re: Can't Purchase License
Post by: Oshyan on February 14, 2012, 08:29:08 PM
We do offer alternate payment methods, though none are as convenient as credit card. I will reply privately to your email shortly.

- Oshyan