Planetside Software Forums

Support => Terragen Support => Topic started by: Oleg S. on March 23, 2014, 04:43:18 AM

Title: Error opening file
Post by: Oleg S. on March 23, 2014, 04:43:18 AM
Anyone familiar with this problem: when you open the newly saved file error message. And the file contains nothing. I use Terragen B3.1 (build 3.1.02.0) Demo
Title: Re: Error opening file
Post by: Oshyan on March 23, 2014, 05:34:10 AM
You probably have a "special" character in the file name/path. This is usually caused by a non-English character in your name or login name for windows, where you store "my documents", e.g. C:\Users\Öleg\My Documents\. Non-English characters, numerals, and symbols cannot be read by Terragen, but they work for your operating system if you have it set to a non-English language, so you're able to save the file name that way, but when Terragen tries to load it, it encounters an error. The solution is to save to a location without non-English characters. If you want to fix the file you are having problems with you can open it in a text editor and search for non-English characters in the paths of files, etc. that are specified.

There are several other threads about this if you need more info.

- Oshyan
Title: Re: Error opening file
Post by: Oleg S. on March 23, 2014, 07:04:55 AM
Knowing about possible errors due to non-English text in advance I put all the files in the root directory scenes C. Case elsewhere.
Title: Re: Error opening file
Post by: jaf on March 23, 2014, 11:49:15 AM
Quote from: Oleg S. on March 23, 2014, 04:43:18 AM
Anyone familiar with this problem: when you open the newly saved file error message. And the file contains nothing. I use Terragen B3.1 (build 3.1.02.0) Demo

Try loading the file in Notepad or some other text editor (not sure if you are using a Mac or PC) and look at line 122.

If you can, attach the tgd to this thread and I can take a look.
Title: Re: Error opening file
Post by: Oleg S. on March 24, 2014, 08:41:57 AM
Thanks, I figured out this problem by using your tips. :)