Planetside Software Forums

General => Terragen Discussion => Topic started by: MakeurMARK on September 27, 2015, 05:44:28 PM

Title: Upgrading Terregen
Post by: MakeurMARK on September 27, 2015, 05:44:28 PM
I've been searching Planetoid website high and low, but can't find how to upgrade from Terregen 3 Professional to Terregen 3 professional with animation.

Any ideas?
Title: Re: Upgrading Terregen
Post by: Kadri on September 27, 2015, 05:58:14 PM

It says:
"* Please note that you will not see upgrade prices in the online store unless you are logged-in with the account information we sent to our existing customers in July, 2013. If you did not receive your account information please contact support"

Here:
http://planetside.co.uk/buy/tg3-price-list

There is a "login" menu at the bottom.
Then in your account if you are at the  "Home" page you will see the "Terragen Product Line".

Hope this helps.
Title: Re: Upgrading Terregen
Post by: Oshyan on September 28, 2015, 07:12:41 PM
Thanks Kadri. Indeed, you should have login information for your account that you created when you originally purchased Terragen 3 Professional. Once logged-in you should see upgrade options in the Terragen area of the online store. If you don't see this just email us at support AT planetside.co.uk and we'll look into it.

- Oshyan
Title: Re: Upgrading Terregen
Post by: MakeurMARK on September 29, 2015, 02:49:06 PM
I can see the upgrade prices, but no way of purchasing the upgrade.

I have all ready emailed support.

Thanks both!!!
Title: Re: Upgrading Terregen
Post by: Oshyan on September 29, 2015, 02:56:52 PM
We'll take care of this in the support email. :)

- Oshyan