Planetside Software Forums

Support => Terragen Support => Topic started by: Valentina on July 31, 2020, 03:35:41 PM

Title: Issue with rendering output resolution
Post by: Valentina on July 31, 2020, 03:35:41 PM
Hi, I have the Creative version of Terragen 4 and a maximum resolution output of 5K. Since yesterday, in some scenes, if I render with more then 1920/1080 I receive this message: ''the creative edition does not allow you to render sequence images larger than 1920 x 1080 pixels''.
That's weird, for I've been rendering for the last year regularly and never had this message. Besides, I'm not rendering sequences, or animations. Just stills. What setting may I have changed? If I open a bare new scene I can render to 5k. I can't see differences between render settings. Frustrating I'm not figuring it out, but I hope you can help.
thank you
Valentina
Title: Re: Issue with rendering output resolution
Post by: Matt on July 31, 2020, 09:21:31 PM
This happens if the current frame is something other than 1. If you change it back to 1 it should fix it. (It's on the timeline at the bottom of the main window.)
Title: Re: Issue with rendering output resolution
Post by: Valentina on August 01, 2020, 03:48:31 AM
Thank you! 
Sorry, I didn't think about checking the current frame.