Author Topic: pre-release is for the full price only?  (Read 713 times)

Offline KirillK

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pre-release is for the full price only?
« on: August 10, 2013, 06:17:59 PM »
not the 149$ upgrade yet.  Right?

Offline j meyer

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Re: pre-release is for the full price only?
« Reply #1 on: August 10, 2013, 07:06:01 PM »

Offline KirillK

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Re: pre-release is for the full price only?
« Reply #2 on: August 11, 2013, 12:33:55 PM »
Oh, ok.    Found the e-mail  with account details,  and now see upgrade variants on the shopping page.

Still no $149 variant.    What I see is "upgrade to terragen3 professional"  $450    Is it normal?


ps. No mentioning about my previous purchases of Terragen and Terragen2 in the account details. Should it be there?
« Last Edit: August 11, 2013, 12:58:32 PM by KirillK »

Offline Oshyan

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Re: pre-release is for the full price only?
« Reply #3 on: August 11, 2013, 05:33:14 PM »
No, your previous purchases are not meant to show up in the account details. All we have done is tried to reflect the appropriate discounts for you based on past purchases. However in the case of multiple past purchases, it was often difficult to *automatically* determine which discounts should be applied. In that case please just contact us at support AT planetside.co.uk with your account info and we can get it updated to reflect the right discounts.

- Oshyan