TG 3.3 update problem?

archonforest · August 10, 2015, 02:38:03 PM

Is this new update will be available from the PS site?
I cannot update my render pc via the net as I do not have net right now at home but I could download an install file in my work place.
Can someone from PS answer me on this pls?

Oshyan · August 10, 2015, 03:21:37 PM

Yes, we've just discovered that our earlier uploads didn't "take" in the website download systems for some reason. We're looking into the problem. Sorry for the issue in the meantime, we'll have it fixed ASAP. If you are a licensed user and need the update immediately, try the Check for Updates function in the application Help menu, or email us at support AT planetside.co.uk and we'll send you the download links.

- Oshyan

archonforest · August 10, 2015, 03:46:12 PM

Quote from: Oshyan on August 10, 2015, 03:21:37 PM
Yes, we've just discovered that our earlier uploads didn't "take" in the website download systems for some reason. We're looking into the problem. Sorry for the issue in the meantime, we'll have it fixed ASAP. If you are a licensed user and need the update immediately, try the Check for Updates function in the application Help menu, or email us at support AT planetside.co.uk and we'll send you the download links.

- Oshyan

Thx Oshyan.
Yes I am a licensed user and I would like to have the update. I sent an email to support for the link. Thx again for your help.

Oshyan · August 11, 2015, 06:41:47 PM

We've got a temporary download setup for the free version. Licensed version users should be able to use Check for Updates to get the correct download links, but if you have problems just contact support.

- Oshyan

ewong · August 12, 2015, 12:42:07 AM

I am a licensed TG3.2 C&A user. Is this a free upgrade? I checked the website and didn't see it mentioned
on the main page.

Thanks

Ed

archonforest · August 12, 2015, 05:47:12 AM

Quote from: ewong on August 12, 2015, 12:42:07 AM
I am a licensed TG3.2 C&A user. Is this a free upgrade? I checked the website and didn't see it mentioned
on the main page.

Thanks

Ed

The PS site is not updated with this upgrade yet. Send an e-mail to here: support@planetside.co.uk and Oshyan will send u the link to download this update. Or if you have internet on your PC that has TG installed on it u can go via the HELP menu and update from there. It is free.

ewong · August 12, 2015, 10:29:22 PM

Quote from: archonforest on August 12, 2015, 05:47:12 AM
The PS site is not updated with this upgrade yet. Send an e-mail to here: support@planetside.co.uk and Oshyan will send u the link to download this update. Or if you have internet on your PC that has TG installed on it u can go via the HELP menu and update from there. It is free.

Ah thanks archonforest!

Ed