Crashes on re population

[bobbystahr]

Since I got this new computer, or maybe the recent TG update, I've been experiencing repeated crashes(TG has stopped responding) but only on re populating. I recall seeing a note on the install of the update but assumed my Windows update had taken care of that. I think it was a .NET update. Could that be causing the crashes and if so what do I look for to update it....thanks to any and all in advance.

[Oshyan]

Terragen does not use .NET, so that should not be related. Perhaps it is a graphics driver issue? Can you check to make sure you're running the most recent drivers for your graphics card?

- Oshyan

[bobbystahr]

Terragen does not use .NET, so that should not be related. Perhaps it is a graphics driver issue? Can you check to make sure you're running the most recent drivers for your graphics card?

- Oshyan

will do but when mu previous cpu died I had everything moved over to this dell box with instructions to fully update all drivers at that time so I'm guessing it was done. Where does one find the version # of a video card driver in Win7?

[Oshyan]

It really depends on what graphics card you have. Mainly AMD vs. Nvidia vs. Intel. Do you know? If it's AMD or Nvidia, and maybe Intel too, you might have a tray icon that has a "check for updates" button. See if you can find that.

- Oshyan

[archonforest]

Or click on start and type in the search bar at the bottom: "device manager". When it comes up somewhere at the top double click on Display adapter. There click on driver and you will see an update driver button.

[Kadri]

Bobby there are many different ones around but this free little program might help you to see many things on your computer very easily.

https://www.piriform.com/speccy

[bobbystahr]

It really depends on what graphics card you have. Mainly AMD vs. Nvidia vs. Intel. Do you know? If it's AMD or Nvidia, and maybe Intel too, you might have a tray icon that has a "check for updates" button. See if you can find that.

- Oshyan

Well I found the driver page and the current driver is dated 2011...also as I had an AMD mobo/cpu when I had this built I have an ATI Radeon 5450 video card.
That was a concern when he suggested this dell/intel box. Any specific ATI reports I should know about? A new video card is a bit out of the question at the moment. Guess I'm asking if a driver update is even a good idea. Never did that as till a year ago I had a tech who did it all...left town...sigh.

[archonforest]

U can always either roll back to the original driver u had before or simple re-install the earlier one if something goes wrong. U can also create a system restore point before u update the driver so if something goes wrong u can go back to that state. If u need help with this like how to update...etc I can help u. I can give u a short rundown about it if needed.

[bobbystahr]

U can always either roll back to the original driver u had before or simple re-install the earlier one if something goes wrong. U can also create a system restore point before u update the driver so if something goes wrong u can go back to that state. If u need help with this like how to update...etc I can help u. I can give u a short rundown about it if needed.

Thanks mate, will get back to you but I don't think it's the drivers causing the problem as I did some tests with the same scene in TG2 Full and no problems although the populating seemed a bit slower to compute. Gonna hold off till I upgrade to 10 before I start messing about...no point doing it twice as I'm sure my card will need a new driver then for sure.

[archonforest]

No prob.

[Oshyan]

Just because TG2 works doesn't mean it's not a driver problem. TG3 does a lot more with OpenGL and the 3D preview so it's more demanding on the graphics card and its drivers. I would definitely suggest trying to update if your drivers are from 2011!

- Oshyan