Oasis

Started by yossam, September 09, 2015, 05:43:32 PM

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Oshyan

You paid for *Terragen* animation, or Xfrog? If it's Terragen you're referring to, they're not the ones who would need to handle the change. If you can provide proof of the version you purchased or you were simply issued the wrong license accidentally, we'll gladly take care of it. :)

- Oshyan

yossam

When the Xfrog bundle of plants was on sale.................the only way to buy was with Terragen w/animation. I received my discs from Xfrog, waited a while on the license for Terragen, tried to contact Xfrog and never got a reply. I figured they needed to notify Planetside that I had purchased the software. I sent I don't know how many emails to Xfrog and never got a reply.


What kind of proof do I need? I have the discs from Xfrog.........that is all. What has it been............4,5 years ago. I don't remember if I paid with Paypal or what.

Oshyan

Well, if you have any of your original purchase receipt emails that would do fine. We can discuss further via email, support AT planetside.co.uk

- Oshyan

TheBadger

QuoteWhat has it been............4,5 years ago
:o
Shit man. I would have gone postal after a week.

It has been eaten.

bobbystahr

Quote from: Dune on September 12, 2015, 03:01:09 AM
:)  TOP, Richard!! Great render. The ant is a terrific addition, and indeed, the DOF is superb also.

Agree...love it when a render comes together...well done...
something borrowed,
something Blue.
Ring out the Old.
Bring in the New
Bobby Stahr, Paracosmologist

Hannes

Super!! I nearly missed the ant too.

DocCharly65

Cool Cool Cool Cool  ;D