Looks like reversed normals or n-gons to me.
In your modeler, find out how to check for n-gons (something with more than 4 sides) and check that all normals face out not inward.
If either is the case, this is completely normal. And both should have documentation with your soft. It is basic, so I can't imagine that your soft does not have a way to fix it.
In maya (for example, you would turn off double sided lighting in the preview, and if any face goes black, you would select it and click "reverse" in the relevant menu.
Fixing N-gons requires redoing the n-gon faces connected to the problem face
Something like that.