What is the typical processing time for a purchase?

Started by Tudor, February 26, 2016, 03:15:41 PM

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I purchased a license for Terragen 3 Professional (with the upgrade for T4) 24 hours ago and my account says I've been in a state of processing ever since.  How long does it normally take to process the software purchase?
Obviously this is a manual process for you guys which is fine but I was hoping to be able to work on my project starting tonight and over the weekend.  I sent in a message last night and heard nothing back.  Could someone check to make sure the order actually came through properly?
Tudor Whiteley


Dell T5500 with Dual Hexa Xeon CPU 3Ghz, 32Gb ram, GTX 1080
Amiga 1200 8Mb ram, 8Gb ssd


As far as I know Oshyan is on a well deserved trip at the moment and if I'm not mistaken he would be back home somewhere this weekend.
Besides that, it takes indeed about 2 days or so to process.

I know that feeling; weekend is close and you want your toy! :D


Indeed, I was on vacation and that has slowed things down a bit. I'm processing your license purchase now and you should receive the key file shortly. Thanks for your patience!

- Oshyan