mac TG4 beta crash

Started by billhd, August 06, 2016, 06:16:53 pm

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billhd

Running OS 10.7.5 on multicore mac pro, OS too old?  TG4 Beta crashes on startup, no splashscreen.  Internet connection active. Thank you.

Process:         launchd [273]
Path:            /Applications/Terragen 4 Beta/Terragen 4 Beta.app/Contents/MacOS/Terragen 4 Beta
Identifier:      uk.co.planetside.Terragen-4
Version:         ??? (???)
Code Type:       X86-64 (Native)
Parent Process:  launchd [138]

Date/Time:       2016-08-06 17:48:37.577 -0400
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version:  9

Interval Since Last Report:          554616 sec
Crashes Since Last Report:           7
Per-App Crashes Since Last Report:   7
Anonymous UUID:                      2EE9D1A3-A40A-42D1-85E1-1E19D288B0CF

Crashed Thread:  Unknown

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fff5fc01028

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000055  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: 0x00007fff5fc01028  rfl: 0x0000000000010203  cr2: 0x00007fff5fc01028
Logical CPU: 8

Binary images description not available


External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 309
    thread_create: 0
    thread_set_state: 0

Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.4 GHz, 12 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

jo

Hi Bill,

OS X 10.8 is the minimum supported version for TG 4 Mac. It shouldn't crash on older systems though, I will have to look into that.

Regards,

Jo

billhd

Thanks Jo, Compelling reason to upgrade. Bill