Update download?

jo · September 07, 2007, 07:25:19 PM

Hi choronr,

Quote from: choronr on September 07, 2007, 05:50:59 PM
I have selected EDIT> PREFERENCES> SEARCH FOR UPDATES; and, received a pulsing message that updates are available for download. I click on the message; but, it continues to pulse with no action; no download. In fact, it pulsed 162 times until I had to log off to stop the action. ?

What do you mean by "a pulsing message"? Can you please describe it more clearly?

Regards,

Jo

rmfrase · September 07, 2007, 07:34:19 PM

I did receive the patch and have installed it. However, I also installed an additional Gig of memroy (2 Gig Total) onto my system.

I attempted to start a render of 12,000 x 6,000 and received a popup Error Message: unable to (something) pixel (something.)
and it aborted. (basically, telling me it is way too big.)

But I thought the render size was based upon memory? (could be wrong on that...)

I went down to 10,000 - and it aborted with a error warning message (quite nice looking too!)

It accepted the 8,000 x 4,000 pixel image and is currently running.

-Robert

But I see that the following link answers my issue regarding Massive Size
http://forums.planetside.co.uk/index.php?topic=805.0

Buzzzzz · September 07, 2007, 08:58:52 PM

Still waiting.......................... Is there an extra fee we have to pay to get the update email??

choronr · September 07, 2007, 09:20:14 PM

Hi Jo,

As I described, clicked EDIT> PROPERTIES> UPDATES - then, a dialog box comes up and pulsates until you click on download. However, clicking on it wouldn't work. I had to log out. Later on in the day, I entered the program again; and, I got the message 'New updates are available...'. I clicked on download and received the update.

I hope this will clarify things.

Bob

Matt · September 07, 2007, 10:13:06 PM

There was a problem earlier today with the check for updates feature. I fixed the download script and it should now be working correctly. I don't know if this was the cause for the problems encountered by choronr.

Matt

Matt · September 07, 2007, 10:14:01 PM

Buzzzzz, can you check your spam folder? The email was sent a few hours ago by John McLusky. Alternatively, use the "check for updates" feature in Preferences.

Matt

choronr · September 07, 2007, 11:47:12 PM

Thanks for looking into this Matt and JO. All is working well now; and, after doing some new crop renders, shadow softness and object smoothing appeared to be greatly improved. Thank you.

Bob

mogn · September 08, 2007, 02:33:32 AM

Thanks for the new update!

Seth · September 08, 2007, 04:13:56 AM

is the update for everybody or just for the pre-purchase people ?
i tried several times to get it by TG2 but it says there is no new update...

cyphyr · September 08, 2007, 05:47:42 AM

Just for Pre Purchasers at the moment. The free version will be updated later in the month.
Richard

Seth · September 08, 2007, 06:02:07 AM

ok thanks ^^

peejay · September 08, 2007, 06:14:43 AM

the first update (19031) installed fine, the second (19041) crashes complaining about a missing or corrupt cab file, which is pretty weird, cos if that was the case why did the first one work? Any ideas?

Jane · September 08, 2007, 08:50:12 AM

Is this the one that goes from V. 1.9.03.1 to 1.9.04.1? If so, open TG and go to preferences software update and its there.
Jane

Buzzzzz · September 08, 2007, 08:59:27 AM

Quote from: peejay on September 08, 2007, 06:14:43 AM
the first update (19031) installed fine, the second (19041) crashes complaining about a missing or corrupt cab file, which is pretty weird, cos if that was the case why did the first one work? Any ideas?

Hi peejay,

I had the same problem on the first attempt at updating. I figured something got missed in the download transfer so I downloaded the msi (Setup File) again and the install went fine on the second try. Good Luck

Jay

Buzzzzz · September 08, 2007, 09:08:01 AM

Quote from: Matt on September 07, 2007, 10:14:01 PM
Buzzzzz, can you check your spam folder? The email was sent a few hours ago by John McLusky. Alternatively, use the "check for updates" feature in Preferences.

Matt

Hi Matt,

I have two email accounts, one on my web host and the other on my isp verizon. Both are received by Outlook Express on my machine. I checked both by logging in directly to the sites and nothing in my spam folders. The email I sent yesterday to registration at Planetside was sent via my verizon account. I also asked for my email address to be updated in your database to the address that I sent the email from. In the event that you have a old address. Perhaps my email is in your spam folder?

I got the update, thanks but I would appreciate if you would look into what email address you have on file for me.

Thanks for your reply
Jay