Hi KrillK, are you referencing the same issue you described here?
https://planetside.co.uk/forums/index.php/topic,25487.msg254816.html#msg254816If so please keep it to one thread. We're investigating. I do apologize for any delay in responding, I understand you may have re-posted since you hadn't gotten an update in a while, but rest assured we watch all the threads in every part of the forum and will track things down as best we can, communicating updates in the original thread.
- Oshyan