Started by SuddenPlanet, March 15, 2021, 01:01:52 AM
QuoteComponent Visual C++ 2015-2019 Redistributable Runtime Libraries (x64) has failed to install with the following error message:"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel. "The following components failed to install:- Visual C++ 2015-2019 Redistributable Runtime Libraries (x64)
Quote from: Matt on March 16, 2021, 04:25:43 PMCan you send us the complete log? At the moment it's not clear to me why the installer would try to install these runtimes when you already have a newer version installed, but the log might shed light on this.
Quote from: SuddenPlanet on March 17, 2021, 12:21:27 AMWhere would the log you need get generated? I'll look for it, and if it not there I can try installing again to see if the log gets generated.