Planetside Software Forums

Support => Terragen Support => Topic started by: Hannes on August 03, 2018, 08:55:19 am

Title: Filesize upload restrictions
Post by: Hannes on August 03, 2018, 08:55:19 am
I have a problem uploading a H264 which has a filesize of 4286 KB. It's less than 5000 KB, so it should work, right?
See image below.

I get the message only seconds after I tried to upload the file, so I guess it didn't take too long...

...and it has the .mp4 file type ending
Title: Re: Filesize upload restrictions
Post by: Dune on August 03, 2018, 11:10:29 am
Did you try again, and again, and again....? Yeah, should fit, or the pixel width would be too large, but I guess not. Maybe server was too busy at the time?
Title: Re: Filesize upload restrictions
Post by: Hannes on August 03, 2018, 11:30:05 am
Yes, I tried again and again. It's a 720 by 720 px movie. No idea, why this error occurs... :(
Title: Re: Filesize upload restrictions
Post by: Dune on August 03, 2018, 11:44:34 am
again, and again, and again.....  ;)
Title: Re: Filesize upload restrictions
Post by: WAS on August 03, 2018, 03:16:15 pm
The forum might be setup to accept 5mb filesizes of 5000kb, but the Apache/Nginx is probably still on default limit. Apache's is 2mb. Not sure on Nginx default. May not even be using either here.

But in general, the same error will be sent from the web server to PHP (same file limit exceeded error), which the forum will than trigger it's filesize to large error.

This happened with a series of PNG images I tried to share amounting to just over 4000kb.
Title: Re: Filesize upload restrictions
Post by: Oshyan on August 03, 2018, 04:40:09 pm
We recently upgraded to PHP7 and options for bigger file uploads, etc. got reset. Everything should be back to normal now.

- Oshyan
Title: Re: Filesize upload restrictions
Post by: WAS on August 03, 2018, 04:43:46 pm
Quote from: Oshyan on August 03, 2018, 04:40:09 pm
We recently upgraded to PHP7 and options for bigger file uploads, etc. got reset. Everything should be back to normal now.

- Oshyan


Had me laughing, cause that's the last thing I always have to check (and always forget). I'll change the software, the server software, and forget about PHP or ASP.
Title: Re: Filesize upload restrictions
Post by: Hannes on August 03, 2018, 06:23:52 pm
OK, it worked now. Thanks a lot!