Computer Shuts down during rendering.

Started by Derek Tokarzewski, January 01, 2012, 09:36:02 PM

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Oshyan

Did you try Prime95 or a memory scan (Memtest86+ for example)? When it crashes, does it take down your entire computer (i.e. "hard" restart, freeze, or blue screen), or is it just TG2 that crashes? If it's just TG2 then it's possible it's some kind of odd code error (that is only manifesting in your particular configuration, which would indicate some kind of code conflict), but if it's taking down the entire OS it's very likely a hardware problem of some kind, or a deeper driver issue perhaps.

- Oshyan

freelancah

I thought earlier it could be a ram problem but typically you would get a bluescreen and not a complete shutdown. Same with hard drive problems and other types. Motherboard overheating could trigger a shutdown tho and so would cpu. But yeah.. Odd problem indeed

Derek Tokarzewski

The shutdown can be described as if plug was pulled from a TV, u just hear a click and it's down, no blue screens or warning just complet powerdown.

This should be enough of messing around, since 2.2 is working for me i'll stick with it untill new version comes out before my hard drives die on me.

freelancah

Did you try the stress programs Oshyan suggested?

Oshyan

There's no guarantee the new version will fix the problem. It's frankly quite surprising that 2.2 works and 2.3 doesn't. I can't think of any reason that would be the case, given how you describe the problem. If we can't reproduce the problem (and so far we can't, nor even determine what the cause *might* be) then we can't fix any issues there might be to resolve on our end.

- Oshyan

Derek Tokarzewski

I understand Oshyan, but meanwhile for my needs 2.2 should suffice or i might render in safe zone in 2.3 and upscale to 720p for video purposes. it might be enough for me.

I'll look into those strees programs and let you guys know.

Oshyan

Sounds good. Hopefully we can resolve this.

- Oshyan

Derek Tokarzewski

PROBLEM SOLVED!!!!!!!!!!!!

Just upgraded memory from 4Gb to 6Gb and it renders out without a problem.

Happy Rendering to everyone. :)

Oshyan

Glad to hear it! Thanks for updating to let us know of the fix, hopefully it will help others. :) By the way, with your upgrade did you just *add* more memory, or did you completely replace your memory with new modules?

- Oshyan

dalewb

Yeah, hello??  I would like to know the answer as well.

jaf

This is just speculation and reminiscing, but in my older days (PDP 11/45 - mid 70's), when we had problems with a certain program that we couldn't pin-point, we found loading programs in different order, hence forcing it to a different memory location (bank), sometimes help isolation.  Yes, I did a lot of work with the US Navy and that was a "Navy sentence."

Many times we had to run memory diagnostics that were "relocatable".  They would load in high memory and check low memory or the opposite (of course this is a simplified explanation, but I think it makes the point -- loading the diagnostic into the area where the memory problem was, doesn't work very well.)  We had three types of memory on those old machines (core, Bipolar, and MOS) all with different timings, and we had to worry about crosstalk, timing, core heating (you could actually burn up a core memory board with a tight loop) and "memory boundaries."  Never have figured out why we called those "the good old days", but we did.

Anyway, there are some good modern pc memory diagnostics that will check all your memory, including where your operating system would reside -- I think "Memtest86+" is one, but can't remember.

My advice is to try to isolate the problem without going into you computer.  Of course you may have to if the problem is over-heating due to dust, etc.  Do the low risk stuff first.  Then try to check one thing at a time.  We used to have a lot of "re-seating" problems, but if you swap, you are "re-seating" too, so which one was the real problem, the swap or the re-seat?

So, when you ask a question like "Computer Shuts down during rendering", you are going to get the heat, insufficient power, bad memory module, and many other responses that can cause the problem you encountered.  Terragen has a large enough user base that you can pretty much figure that a lot of users would be reporting this problem consistently if it was a coding fault.  The "stress" answer is the popular answer because heat is a common cause.   

(04Dec20) Ryzen 1800x, 970 EVO 1TB M.2 SSD, Corsair Vengeance 64GB DDR4 3200 Mem,  EVGA GeForce GTX 1080 Ti FTW3 Graphics 457.51 (04Dec20), Win 10 Pro x64, Terragen Pro 4.5.43 Frontier, BenchMark 0:10:02

Dune

In an older machine I had regular shutdowns too, and did memtest, only to find out that one bank was faulty. Replaced it and troubles were over.