Quick question re licensing/upgrading

Started by SteveR, November 05, 2016, 04:51:34 AM

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SteveR

OK, probably dumb questions...

Just on the fence about upgrading to TG4 re the change in licensing plus the exchange rate for us brits not exactly helping :(

If I upgrade at all i may have to go with Creative. If so, would my licence for TG3Pro still remain valid and I could use TG4 and TG3 together?

Also, is there going to be a monthly maintenance plan available at some point? A similar approach to Allegorithmic's Substance Live for example would be great.

Cheers
Steve

Oshyan

You can certainly continue using TG3 after upgrading if you wish. However you lose the right to sell the license once you upgrade.

As for monthly maintenance, we are considering subscription options, but they would not be perpetual licenses (nor would they replace the availability of perpetual licenses). Once the subscription expired, you would not be able to use the software. In other words you'd have to maintain an active subscription to use Terragen. This contrasts with the current Maintenance model where the license works forever and the fee you pay just gives you access to updates and priority support. The Substance Live model is interesting in that it offers a path to perpetual licenses combined with subscription. We'll take that into consideration as well.

We have no plans to discontinue the availability of perpetual licenses, subscriptions would just be an additional option for those who wanted the flexibility.

- Oshyan

bobbystahr

Quote from: Oshyan on November 06, 2016, 08:06:15 PM
You can certainly continue using TG3 after upgrading if you wish. However you lose the right to sell the license once you upgrade.

As for monthly maintenance, we are considering subscription options, but they would not be perpetual licenses (nor would they replace the availability of perpetual licenses). Once the subscription expired, you would not be able to use the software. In other words you'd have to maintain an active subscription to use Terragen. This contrasts with the current Maintenance model where the license works forever and the fee you pay just gives you access to updates and priority support. The Substance Live model is interesting in that it offers a path to perpetual licenses combined with subscription. We'll take that into consideration as well.

We have no plans to discontinue the availability of perpetual licenses, subscriptions would just be an additional option for those who wanted the flexibility.

- Oshyan

I've always thought planetside has gone above and beyond in making a multiplicity of options available. I'm sure I'm not alone in that appreciation...keep up the great work guys and er...thanks.
something borrowed,
something Blue.
Ring out the Old.
Bring in the New
Bobby Stahr, Paracosmologist

SteveR

Quote from: Oshyan on November 06, 2016, 08:06:15 PM
You can certainly continue using TG3 after upgrading if you wish. However you lose the right to sell the license once you upgrade.

As for monthly maintenance, we are considering subscription options, but they would not be perpetual licenses (nor would they replace the availability of perpetual licenses). Once the subscription expired, you would not be able to use the software. In other words you'd have to maintain an active subscription to use Terragen. This contrasts with the current Maintenance model where the license works forever and the fee you pay just gives you access to updates and priority support. The Substance Live model is interesting in that it offers a path to perpetual licenses combined with subscription. We'll take that into consideration as well.

We have no plans to discontinue the availability of perpetual licenses, subscriptions would just be an additional option for those who wanted the flexibility.

- Oshyan

Many thanks for the info, best wishes
Steve