Planetside Software website down?

Started by RichTwo, June 21, 2025, 11:43:55 AM

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RichTwo

It's me again... My old computer finally bit the dust, and I've bought a brand unit, Windows 11 and all. Terragen wasn't transferred by One Drive over from the old one, so I'm having to reinstall. I retrieved the license key, or so I hope, and I should be set.  But I get the message "Error establishing a database connection" when I try to connect. Any other website opens all right. Is the site down right now? I don't want to believe it's my brand-new computer...
They're all wasted!

Doug

i see it as down also
and one of my posts seems to have disappeared
something is going on

raymoh

Similar here: After renewing my license without any problems in mid-May, I suddenly receive a message today that my license has expired since 2021 (!).
Planetside probably has a data issue. I'll just wait...
"I consider global warming much less dangerous than global dumbing down"   (Lisa Fitz, German comedian)

RichTwo

Well, It's back up here, but no link for the download?  I'll take sides with Raymoh and wait it out...
They're all wasted!

Matt

Hey guys,

The website was down for a bit. We are still in the process of bringing everything back online. There may be some issues with license checks and downloads until this is resolved. Your licenses are fine, we just need to get all the systems back online. Thanks for your patience.
Just because milk is white doesn't mean that clouds are made of milk.

Matt

We're back. If you have any issues with the website, downloads, licenses or anything else, please let us know.
Just because milk is white doesn't mean that clouds are made of milk.

raymoh

Thank you for your efforts, my license is working again.
"I consider global warming much less dangerous than global dumbing down"   (Lisa Fitz, German comedian)