Hi DPS, welcome to the forums!
TG stability and customer care should probably made as example to the industry.
Together with this forum I think in the past 6 years it almost never happened that somebody was not helped by either forum users here as well as representative of the company behind TG, Planetside.
So that's something you should definitely not worry about.
Learning TG has mixed feelings for many. Some pick it up relatively quickly, some not.
If you're familiar with node-based workflow, like nuke, or how to set up shaders in Max with nodes (Which you probably know) then you will at least already understand that concept and the flexibility it offers.
I think, after observing this community for about 6 years, this is one of the key issues with getting started in TG2 and TG3 (they use the same UI and approach/workflow) for many people and perhaps mostly the ones without any prior experience with node-based workflow.
I was one of those and taught it myself in my spare-time next to study/work in about a year.
At least I knew how to operate it and how certain things worked. From there it expanded further and so did my capabilities to make more photorealistic stuff.
In regard to your animations. What are you looking for? Photorealistic, noise-free fly-overs of forests with detailed GI and at full-HD?
Perhaps with a bit of water or clouds here and there?
Then TG, at this moment, will not be your best choice. Nor would Vue by the way! It's as simple as that.
Such frames take multiple hours each to render at that quality. Vue is a bit quicker perhaps, but has a strong cutoff point where its performance dramatically drops. Often because of high-poly instanced objects or when scene-scale gets too large.
That's where TG shines though, it swallows many many high-poly instances and renders these relatively effortlessly, though relatively slowly, on full planet scale. The ideal situation would be to have the best of both
Unless you have a bigger renderfarm than we think now. By small I suppose you mean anything <10 machines?
About XFrog. The newest collections look pretty good, but the older ones look a bit outdated, although the majority is still useful for mid- to background distant work.
Silva3D also sells great models for low prices. Definitely should have a look there!
Cheers,
Martin