Author Topic: Program Crash osx  (Read 314 times)

Offline t0mr1ddle

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Program Crash osx
« on: July 27, 2018, 08:55:37 AM »
pls find the crash log and crashing scene in attachment.

Offline Oshyan

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Re: Program Crash osx
« Reply #1 on: July 30, 2018, 09:04:04 PM »
Thanks for the report. We will look into this ASAP.

- Oshyan

Offline Matt

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Re: Program Crash osx
« Reply #2 on: July 30, 2018, 10:10:20 PM »
What resolution were you rendering at? Does it render OK at lower resolutions?

Matt
Just because milk is white doesn't mean that clouds are made of milk.

Offline WASasquatch

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Re: Program Crash osx
« Reply #3 on: July 31, 2018, 01:09:31 AM »
I am sorry you're having problems with that scene. :(
Art can be a window into the soul

Offline sboerner

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Re: Program Crash osx
« Reply #4 on: July 31, 2018, 03:03:28 PM »
Your scene crashes here as well. It loads fine and the render looks good until the very end, when TG crashes suddenly and with no warning. Running OS X 10.11.6 (El Capitan) and Terragen 4.1.25.

Offline sboerner

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Re: Program Crash osx
« Reply #5 on: July 31, 2018, 03:44:00 PM »
FWIW the rendering completes if all filter post effects (experimental atmo bloom, bloom, starburst) are disabled. My tests here were pretty quick but it appears that if any of these is enabled the scene crashes near the end of the rendering.

Offline WASasquatch

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Re: Program Crash osx
« Reply #6 on: July 31, 2018, 05:41:57 PM »
FWIW the rendering completes if all filter post effects (experimental atmo bloom, bloom, starburst) are disabled. My tests here were pretty quick but it appears that if any of these is enabled the scene crashes near the end of the rendering.

Oh interesting. I used to have a issue regarding post effects years ago. It'd just crash when post effect went to apply.
Art can be a window into the soul

Offline luvsmuzik

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Re: Program Crash osx
« Reply #7 on: July 31, 2018, 09:38:34 PM »
FWIW the rendering completes if all filter post effects (experimental atmo bloom, bloom, starburst) are disabled. My tests here were pretty quick but it appears that if any of these is enabled the scene crashes near the end of the rendering.

Oh interesting. I used to have a issue regarding post effects years ago. It'd just crash when post effect went to apply.

My unit does this sometimes. OSWin 10. I get an option to "close the Program" or "Wait for program to respond" I choose "WAIT". Screen freeze, all white, then in usually 30 seconds or so, filters apply and all is well.

Offline Oshyan

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Re: Program Crash osx
« Reply #8 on: August 01, 2018, 12:17:11 AM »
We have identified the issue that is causing this and are working on a fix.

- Oshyan