Can't login my account

Started by wensk, November 20, 2023, 06:26:42 PM

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wensk

Hello, I purchased Terragen 3 in Year 2015, but I can't login my account with my email, my email is Invalid now ! Need Help.

Kevin Kipper

Hi wensk,

Thanks for your inquiry and for anyone is a similar situation, please feel free to contact us at support@planetside.co.uk with your information and we'll gladly help you out.

Wensk, please register for an online account at the link below then let us know your username and we can assign the 2015 purchase with your user account and email.
https://planetside.co.uk/returning-customers/

From there you'll be able to log into your account and upgrade your license.


wensk

Hello, Kevin

Thank you! I have login to my account and upgrade license just now, very helpful! :D