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Contact attempt
Contact attempt
Started by EdBardet, December 12, 2013, 09:51:51 PM
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EdBardet
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Posts: 111
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Contact attempt
December 12, 2013, 09:51:51 PM
I attempted to contact thru the Planetside contact and the security word was never accepted. I downloaded my update of pro to pro + animation and cannot seem to get it working. Any special process?
Thanx,
Ed
Oshyan
Former Staff
Posts: 13,674
Holy snagging ducks!
Location: Outland, CA, USA
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Re: Contact attempt
#1
December 12, 2013, 10:00:36 PM
In what way is it not working? You should have recieved a new key file, all you should need to do is replace it in your Terragen install using the "Add License Key File" option from the Help menu.
- Oshyan
EdBardet
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Posts: 111
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Re: Contact attempt
#2
December 13, 2013, 07:34:37 AM
Oshyan-
Ah-ha - therein lies the problem - never got a new key file.
Ed
EdBardet
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Posts: 111
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Re: Contact attempt
#3
December 13, 2013, 11:27:10 AM
It may be a email problem - if my memory serves me, which it usually does not, we had problems before. When I send a contact e-mail with 'send a copy to me' checked, I never get a copy. I believe the last time the file had to be sent directly to me at
knotian@comcast.net
and not through the site or forum. There seems to be some quirk only with TG related sites.
Are you still mad at the colonialists?
Ed
EdBardet
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Posts: 111
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Re: Contact attempt
#4
December 13, 2013, 04:18:15 PM
Thanks to all -
I received the e-mail today.
Ed
Oshyan
Former Staff
Posts: 13,674
Holy snagging ducks!
Location: Outland, CA, USA
Logged
Re: Contact attempt
#5
December 14, 2013, 08:11:40 PM
Glad to hear it. Indeed there seem to be deliverability issues to you. Perhaps more aggressive mail filtering by Comcast.
- Oshyan
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