Well, I set all thirty-plus default shader nodes' roughness factor to zero. Still using the Full Render, the image came out not only lacking in reflectivity, but had huge voids (solid black areas) not only on the object itself but on the terrain underneath (?!?!?).
So I modified the Quick Render to replicate the Full Render, and there were no voids but also still no reflectivity. I tried again with the Full and the render came out pure white.
Thinking it could be a one-time only issue, I saved the project and closed the app and restarted anew. A Final render had no voids and no reflectivity on the object, but a huge one on the terrain. A Quick is now doing the same thing off and on. None of any of this shows up in the pre-passes.
I have no other choice but to trash the project and start again from scratch - or simply give up.